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TITLE OF ROLE: Senior Analyst – Cash Application 

DEPARTMENT: AR – Cash Application

REPORTS TO (ROLE & NAME): Cash Application Supervisor

LOCATION: Chennai

Main purpose of the role/Position Summary:

Perform day to day cash application department activities - cash posting, offset, write-offs per policy, customer refunds, month end activities, reduction of unapplied / unidentified cash and query handling from both internal and external customers. Create backup and be backup for entire team in order to improve support and customer satisfaction. 

Job Responsibilities:

  • Responsible for include running lockbox reports, posting exceptions from lockbox report, posting manual checks, wire transfers, and ACH deposits
  • Responsible for processing customer refund requests and researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customer 
  • Responsible for reconciling general ledger accounts pertaining to cash application 
  • Responsible for researching where cash received from customers is to be applied
  • Performing daily offsets, write-offs, refunds and reversal as per policy and procedure 
  • Interact with Trimble Banks, merchant services/processors, and internal/external customers on a daily basis
  • Responsible for processing credit card transactions/payments 
  • Performing customer account reconciliation whenever required
  • Responsible for reclassification of NON – AR and other Misc-Receipts received
  • Ensure unapplied and unidentified cash are followed up with Collectors, in-country Finance Team and Bank for closure before month end
  • Perform month end activities within the agreed timeline 
  • Responsible for highlighting any process deviations or IT issues – able to work IT team for any ERP issues and also for any upgrade of ERP systems (Oracle & NetSuite).

Qualifications & Experience: 

  • Bachelor’s/master’s degree in Accounting, Finance or Business preferred.
  • Knowledge of general accounting procedures and knowledge of general ledger accounts.
  • Proficient in data entry and management.
  • Proficient in Microsoft Excel, PPT, Word, Salesforce and Google docs.
  • Excellent written and oral communication skills.

Specific Skills Required: 

  • Process-oriented with high attention to detail
  • Basic knowledge of computer – MS office (Excel, PPT , Word and Google docs)
  • Excellent written and verbal communication skills
  • Problem solving and analytical skills

Relationships required to build within this role:

INTERNAL:

  • Credit & Collections
  • Dealer Claims 
  • Order Administration
  • Banks
  • Treasury and finance
  • Internal and external audit
  • Information Systems (IS)
  • Product managers
  • Business Division and Sector controllers
  • Dealer Channel Sales / Customer Managers
  • Sales managers
  • General Managers

EXTERNAL:

  • Customers/Resellers

General abilities and skills expected to be learned and mastered in this role:

  • Must possess a strong understanding of the generally accepted accounting standards
  • Should have an attention to detail and analytical approach 
  • Understand workflow of entire cash application lifecycle
  • General understanding of:
  • Cash posting – Wire, Lockbox and Credit Card payments
  • Processing offsets, write-offs, refunds and reversals
  • Reduction of unapplied and unidentified items
  • Customer account, AR to Bank and AR to GL reconciliations
  • Month close activities
  • Payment query handling 
  • Schedule time to do self-audits and review cash application team activities
  • Should be open and flexible to changes – internal activities and shift timings based on business requirement 
  • Responsible to build long term customer relationships with customers critical to the business
  • Demonstrated basic documentation and training skills
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Confirmed 23 hours ago. Posted 30+ days ago.

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