Collects information from incoming patients regarding services needed, insurance available, or financial status. May assist in completion of admissions or insurance forms. Contacts insurance providers to verify coverage and obtain authorization for service. May review claims or records to ensure accurate completion or coding in an effort to reduce reimbursement denials. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.
High school diploma preferred or GED and at least 2 years of experience in the field or in a related area preferred. Familiar with standard concepts, practices, and procedures within a particular field.