PricewaterhouseCoopers

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary:

The Cloud Operations and System Administrator is responsible for overseeing the day-to-day operations of cloud-based systems and OnPremise infrastructure (Physical and Virtual). This role ensures the reliability, performance, and security of cloud services and Onpremise data centre hosted devices and works closely with other IT teams to support business objectives

Responsibilities:

• L2 Server Operating System administration Windows, Linux
• Experienced with cloud platforms (AWS, Azure, or GCP) and hybrid cloud architectures.
• Experience on cloud services and platform-as-a-service (PaaS) offerings
• Ability to configure and manage virtual networks in cloud environments
• Experienced on VMware virtualization (vSphere, vSAN, NSX).
• Experience with Cloud security and security compliance
• Good knowledge on Network protocols, Firewall rules, Cyber Security etc.
• Vulnerability management and remediation
• Commvault Backup solution
• Experience with Infrastructure as Code (IaC) tools like Terraform, AWS CloudFormation, or Azure Resource Manager
• Good understanding with technology infrastructure and operations
• Basic experience with data center environments, Server, Storage & Backup, network, system management
• MS Active Directory, AD Policy, DNS etc.
• General knowledge and experience in technical IT and Information Security
• Ticketing tool - Service Now Ticketing tool

Familiar with ITIL processes - incident, change management, configuration management, problem management, etc

Mandatory skill sets:

System Admin, windows, linux, azure devops,Strong understanding of Change Management and process driven Admin (e.g. ITILv4).

Worked with the problem management team to resolve reoccurring issues

Preferred skill sets:

• Curiosity: A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo.

Collaboration: A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging and mutual respect

• Challenge: Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions.
• Value Driven: Demonstrates a strong commitment to ethical principles and organisational values, ensuring that all actions and decisions align with the company's mission and integrity standards.
• Friendly and approachable.
• Patient and understanding.
• Resilient and adaptable.

Willingness to learn and grow in the Support Team and keep abreast with industry trends

• VMware certifications (e.g., VCP, VCAP), Cloud AZ104, AWS cloud certification

Person with ITIL v4 Foundation will have added value

Years of experience required:

3+ yrs

Education qualification:

Bachelors

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Microsoft Azure

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Architectural Engineering, Business Continuity, Cloud Architectures, Cloud Compliance, Cloud Infrastructure, Cloud Migration, Cloud Virtualization, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Data Infrastructure, DevOps Practices, Disaster Recovery, Emotional Regulation, Empathy, Google Cloud Platform, Hardware Troubleshooting, Hybrid Cloud, Identity and Access Management (IAM), Inclusion, Infrastructure Architecture {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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