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We are a team that designs profiles in a logical manner so targeted groups of employees receive automated access using a tool designed and maintained by the Global Identity Access Management team. As the Role Based Access Control (RBAC) team we design these automated proposals for the different lines of business across the Corporate & Investment Bank area, based on each business’ needs in accordance with regulatory requirements. Located in India - Mumbai, this position will be accountable to manage the Role Based Access Control (RBAC) process and require collaboration across locations and multiple lines of business to execute deliverables. The candidate must demonstrate highly effective communication and relationship building with all organizational levels.

Role and Responsibilities:

  • Managing day to day operations across three regions to cover global CIB users
  • Manage staffing, team performance and employee experience.
  • Career Development of the team members which includes identifying and executing mobility and coaching opportunities
  • Maintaining expected quality and controls including overall process documentations
  • Drive efficiencies across processes to ensure year on year productivity growth 
  • Work with various line of businesses within CIB to understand their access requirement as per the jobs they perform. 
  • Design and implement access roles for business users across all our key business segments in partnership with key business, technology and controls partners
  • Develop detailed understanding of the business areas in order to design access aligned with their operating models
  • Analyze data as a driver for the decision making, design, and implementation of controls; drive results based on facts or analysis
  • Partner with controls, operations, technology and third party stakeholders to define the access standard requirements for JPM user access to enterprise information assets
  • Lead project engagements with our businesses to deliver access controls that meet the requirements of the business area
  • Maintaining live data to ensure the roles are valid and identify opportunities to enhance metadata associated with the entitlements including better business descriptions
  • Improve current processes by identifying trends, ineffective procedures and perform root cause analysis to enhance efficiency of the operational aspects of the program. Strengthen controls by identifying gaps
  • Communicative effectively with senior stakeholders and other control functions to share knowledge
  • Ability to build strong relationships, with good listening and influencing skills
  • Experience in handling multiple stakeholders across various functions
  • Enforce a dynamic control/compliance environment and continually mitigate risk in business processes
  • Proficiency in process migration, documentation and implementation 
  • Develop and implement meaningful performance metrics

Required qualifications, capabilities, and skills

  • A self-starter who consistently strives for excellence in both people and process management
  • Ability to lead projects and experienced in presenting a proposal or solution
  • Individual will work predominantly in UK shift, flexibility with shifts is desirable
  • Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required.
  • Analytical thinking – ability to understand data requirement, analyze and suggest solutions 
  • Strategic thinking and experience with problem solving & implementation of new ideas
  • Excellent communication (written, verbal, presentation) and ability to influence stakeholders

Preferred qualifications, capabilities, and skills

  • Experience with handling a process with onshore – offshore model 
  • Understanding of various Robotics Process Automation tools to suggest ideas and work with implementation teams.
  • Experience in Identity & Access Management (IAM), Information Security, or Cybersecurity is preferred
  • Experience with Roles or Attribute based Access Controls (RBAC/ABAC) is preferred
  • Demonstrate strong attention to detail, be a self-starter, prioritize and manage a demanding workload
  • Working knowledge of SharePoint , Confluence and JIRA is preferred.
  • VBA Macro, Alteryx , Python skills will be an added advantage but not essential.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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