Must be able to work onsite at the ABC Supply National Support Center campus in Beloit, Wisconsin in a hybrid arrangement
ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Summary:
ABC Supply is currently seeking a Product Owner to conduct the creation, productionalization and feature additions to Digital, Data & Analytics products. As a member of the Digital, Data & Analytics team at ABC you will be delivering high impact solutions driven by our executive leadership.
As a Product Manager, you will play a pivotal role in defining the product vision, strategy, and roadmap to deliver value to both the business and its customers. You will take ownership of the strategic direction of products, ensuring alignment with business objectives, customer needs, and market opportunities. Collaborating with cross-functional teams, including engineering, sales, and operations, you will translate business goals into actionable plans.
Essential Duties and Responsibilities:
Product Vision & Strategy: Define and communicate the product vision and strategy, ensuring alignment with the company’s business objectives and customer needs. Create and maintain a product roadmap that reflects strategic priorities and supports value delivery.
Product Roadmap & Prioritization: Develop and maintain a roadmap to guide product development. Work closely with Product Owners to ensure the backlog reflects the strategic direction and is prioritized to maximize business and customer impact.
Customer & Market Insights: Conduct market research, customer interviews, and competitive analysis to identify opportunities and trends. Use these insights to inform the product strategy and ensure the product meets evolving customer and market needs.
Obsession with Customer Experience: Prioritize and champion the customer's experience in every aspect of product development. Ensure that all product decisions, features, and enhancements are driven by a deep understanding of customer needs and feedback. Continuously seek ways to improve the customer journey and deliver exceptional value.
Collaboration with Product Owners: Provide direction and support to Product Owners, ensuring they have a clear understanding of the product vision and strategy. Collaborate with them to ensure the backlog is aligned with strategic goals and that team-level work drives desired outcomes.
Stakeholder Alignment: Partner with internal stakeholders, including sales, marketing, operations, and finance, to gather requirements, manage expectations, and align product strategy with business goals. Act as the primary point of contact for executive leadership regarding product direction.
Cross-Functional Collaboration: Facilitate alignment and collaboration across engineering, design, and operations teams to ensure product development efforts are cohesive and focused on delivering customer value.
Customer-Centric Focus: Act as the champion of the customer within the organization. Ensure that product decisions are informed by a deep understanding of customer needs and deliver meaningful value.
Product Development Oversight: Collaborate with engineering and design teams to define product features and specifications. Work with Delivery Managers to ensure smooth execution, removing roadblocks, and fostering a culture of flow and continuous delivery.
Performance Tracking & Data-Driven Decisions: Define and track product success metrics, such as customer adoption, satisfaction, and business impact. Use data-driven insights to iterate on the product strategy and roadmap.
Go-to-Market Strategy: Lead the development and execution of go-to-market strategies for new features and products. Collaborate with sales and marketing teams to ensure successful launches and clear communication of value propositions.
Continuous Improvement: Foster a culture of innovation and continuous improvement. Regularly assess product performance and process efficiency, driving refinements to deliver greater customer and business impact.
Risk Management: Proactively identify and mitigate risks throughout the product lifecycle, ensuring smooth product development and successful launches.
Ethical Leadership: Uphold ethical standards in all product development efforts, ensuring alignment with company values and promoting responsible innovation.
People Management Responsibilities:
Hiring: Lead the recruitment process for Product Owners, ensuring the team is composed of skilled and motivated individuals.
Line Management: Provide direct supervision, mentorship, and performance management for Product Owners, fostering their professional growth and development.
Talent Management: Implement effective talent management strategies to foster a high-performing team.
Mentoring: Provide mentorship and guidance to Product Owners, fostering their professional growth and development.
Leadership: Inspire and guide the team, setting clear expectations and providing the support needed to achieve strategic goals.
Essential Attributes, Skills & Experience:
Product Management Expertise: Proven experience (5+ years) in a product management role, preferably in a technology-driven environment. A track record of successfully launching and managing products that deliver customer and business value.
Strategic Thinking & Execution: Ability to define and drive a clear product vision and strategy while managing the tactical execution through collaboration with Product Owners and cross-functional teams.
Customer-Centric Mindset: Strong commitment to understanding customer needs and translating them into meaningful product outcomes. Ability to balance customer and business priorities effectively.
Analytical Skills: Proficiency in using data to make informed decisions, track product performance, and refine strategies. Experience with tools and methodologies for analyzing market trends and customer behavior.
Collaboration & Leadership: Exceptional leadership and communication skills, with a proven ability to influence and inspire cross-functional teams. Skilled in collaborating with stakeholders at all levels, from executives to delivery teams.
Technology Savvy: Strong understanding of technology platforms and software development processes, with the ability to translate technical constraints into business decisions.
Flow & Agile Practices: Experience with flow-based principles and metrics (e.g., cycle time, throughput) to ensure effective product development and delivery. Familiarity with Agile and Lean methodologies is a plus.
Entrepreneurial Spirit: A proactive, self-starter mentality with a passion for innovation and continuous improvement. Ability to think strategically while managing day-to-day operations.
Cultural Fit: Alignment with ABC's mission and values, valuing our role in helping our customers build the American dream.
Professional Skills:
Wholesale Distribution Experience: Familiarity with the logistics or wholesale distribution industry and its unique challenges and opportunities.
Financial Acumen: Ability to manage product budgets, forecast revenue, and understand financial metrics related to product performance.
UX/UI Design Knowledge: Understanding of user experience and interface design to effectively collaborate with design teams and advocate for exceptional user experiences.
Industry Knowledge: Familiarity with the logistics, e-commerce, or software development industries and an understanding of their unique challenges and opportunities.
Qualifications:
Education: BS/BA.
Professional Experience:
- Minimum of 5 years of experience in product management using Agile and / or Flow Engineering methodologies.
- Experience in people management, including full-cycle responsibilities for hiring, onboarding, performance management and team development decisions.
- Experience facilitating discovery or ideation sessions with large stakeholder groups is required.
- Experience with Human Centered Design or other user centered design methodology
- Experience with change management. This individual will be partnering with stakeholders and IT to ensure their product is accepted, valued and supported at ABC.
- Experience in Supply Chain Distribution and / or Logistics data experience is preferred.
- Excellent written and verbal communication skills
- Strong cognitive ability especially with respect to understanding, documenting and describing complex technical subjects
- Excellent problem-solving, decision-making and analytical skills
Benefits may include:
- Health, dental, and vision coverage - eligible after 60 days, low out of pocket
- 401(k) with generous company match - eligible after 60 days, immediately vested
- Employer paid employee assistance program
- Employer paid short term and long-term disability
- Employer paid life insurance
- Flex spending
- Paid vacation
- Paid sick days
- Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
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