OVERVIEW OF ORGANIZATION AND POSITION
Massachusetts General Hospital was established to provide care to Boston's sick, regardless of socioeconomic status—an innovative idea in 1811. In the words of our founder, John Warren, MD, “When in distress, every man becomes our neighbor.” Today, Mass General is a 999-bed academic medical center which annually admits 48,000 inpatients, handles 1.5 million outpatient visits and 100,000 emergency room visits, and performs more than 42,000 surgical operations. With Brigham and Women’s Hospital, Mass General is a founding member of Partners HealthCare, a large integrated care delivery system that includes community hospitals, primary care and specialty physicians, specialty facilities, community health centers and other health-related entities. Mass General is consistently ranked among the top five hospitals in the United States by U.S. News & World Report, currently recognized as #4 out of nearly 5,000 hospitals and the only hospital to be ranked in all 16 specialties considered in the rankings.
It also operates the largest hospital-based research program in the United States and is the top recipient of hospital research funding from the National Institutes of Health. Within an annual research budget of $900 million, 1,200 clinical trials are taking place at Mass General at any given time, paving the way for new and improved treatments for our patients locally and around the globe. Mass General is not only the original teaching hospital of Harvard Medical School, but also its largest. In January 2015, Mass General was named the top medical and surgical residency institution in the nation by Doximity, the largest online network for physicians. Finally, the American Hospital Association awarded the 2015 Foster G. McGaw Prize for Excellence in Community Service to the hospital for leadership in addressing the opioid epidemic and social and economic determinants of health, reducing barriers to care for vulnerable populations and promoting health equity.
Mass General’s philanthropy program has grown to be among the most successful in academic medicine and health care. In FY 2017, its high-performing staff of 145 employees rose $255M in gifts and pledges and has achieved a three-year rolling average of $270M. While the majority of contributions are derived from the “grateful patient, grateful family” constituency, there is a high level of giving by foundations, corporations and health related non-profit organizations. Fundraising programs are organized primarily around medical disciplines and clinical programs, but several frontline teams work on behalf of cross-institutional entities, e.g., nursing, community heath and global health. In 2013, Mass General completed The Campaign for the Third Century of MGH Medicine, which raised $1.72B, in excess of its $1.5B goal. The hospital has just begun the quiet phase of a new seven-year campaign which has a potential goal of $2.75B to $3.0B.
The Vice President will be a gifted professional with an exceptional track record in principal and major gift fundraising, in staff leadership and management, and in leadership within a comprehensive campaign. S/he will be a highly visible, hands-on partner with the Senior Vice President and development leadership, the Board of Trustees, key physicians and scientists, high-level volunteers, and administrative colleagues, offering a fresh voice and new perspectives to motivate and strengthen the team
Reporting to the Senior Vice President and Chief Development Officer, the Vice President will be chief of staff and chief operating officer. As chief of staff, the Vice President will brief and advise the Senior Vice President on current current happenings, required actions and decision points related to Office operations and issues related to faculty and leadership involvement in major gift situations. As the chief operating officer, the Vice President will oversee the Office’s philanthropic functions. Her/his primary responsibilities in this domain will be to (1) ensure the effectiveness of fundraising and development support programs; (2) manage the Senior Management Team; and (3) oversee the planning and implementation of a campaign which will include expansion of the hospital’s fundraising base and engagement of a new class of donors of transformational gifts.
The Vice President will have four senior director-level direct reports – Senior Managing Directors (SMDs). Through these direct reports, and the next organizational level of Managing Directors, the Vice President will oversee a staff of 145, which is expected to increase over the full course of the campaign (concluding in 2024).With the Senior Vice President and the four Senior Managing Directors, the Vice President will comprise the Development Office’s strategic leadership team, serving as the nexus for the execution of MGH development strategy and achievement of organizational effectiveness.
PRINCIPAL DUTIES AND RESPONSIBILITIES
General: The Vice President will oversee and contribute broadly to all aspects of the Development Office’s front line fundraising and development support services, and will be a representative of the office with hospital, faculty and lay leaders. On behalf of the Senior Vice President, s/he will supervise the Senior Management Team, consisting of four Senior Managing Directors.
Specific: In consultation and/or collaboration with the Senior Managing Directors and with other managers as appropriate, the Vice President will:
Ø Oversee the development and execution of a comprehensive campaign to boost and amplify overall philanthropic support by appealing to donors who are increasingly sophisticated and expect philanthropic giving to have an impact not only on institutions, but on larger societal issues. The campaign will therefore be two-pronged: fundraising for well-defined priorities that can inspire as yet unaffiliated philanthropists in consideration of transformational gifts, as well as expanding the hospital’s base of grateful patient/family donors and foundation and corporation supporters
Ø Oversee the formulation and implementation of personnel policies and practices, in coordination with Human Resources colleagues. This will include monitoring and refining of recruitment activities, retention strategies and performance incentives; implementing performance metrics; reviewing compensation levels; and applying corrective or performance improving actions.
Ø Determine staff and material resources to grow fundraising, ensuring their optimum alignment with annual and campaign revenue goals
Ø Lead strategic and operational planning, policy development, problem solving, conflict resolution and crisis management (as needed)
Ø Guide the process of annual goal-setting, evaluating and optimizing current fundraising programs and adding innovative enhancements to achieve annual goals
Ø Oversee principal gift and major gift programs, including determining the optimum participation of the Senior Vice President
Ø Build a small portfolio of high capacity/VIP donors and prospects
Ø Catalyze, with relevant hospital senior vice presidents, chiefs, faculty leaders and major gift officers, the development of multi-disciplinary program concepts that position the hospital for transformational gifts
Ø Ensure the seamless integration and compliance of development activities with other functional areas in the hospital (i.e., marketing and public affairs, research administration, legal counsel, finance, information systems, facilities, etc.)
Ø Provide strategic counsel and mentoring to gift officers across the office for high profile complex and principal gift situations
Ø Contribute to and enhance a culture of aspiration, innovation, collaboration, and transparency.
SKILLS AND ABILITIES
Ø Defined track record of building institutional capacity in philanthropy and of leading annual and campaign fundraising, ideally in a complex organization, preferably an academic medical center
Ø Proven ability to lead and inspire high-performing, self-directed teams, expanding capacity and strengthening performance while preserving cultural attributes and innovating as needed
Ø Proven record as an architect and strategist for 8- and 9-figure gifts, including participation in the solicitation process
Ø Intellectual capital and stature to build alliances with the various constituencies of the MGH and to represent the institutional assets and strengths that will inspire historic philanthropy
Ø Demonstrated record of establishing performance management systems that celebrate and recognize outstanding performance and of creating the training, coaching and monitoring components to raise the level of performance of all staff
Ø Proven ability to create systems and practices in major and principal gift fundraising that recognize and reconcile competing interests and that avoid or diminish conflicts
Ø Team player and consensus builder with a collaborative, flexible style who is patient and comfortable with ambiguity, as discussion and decision-making evolve
Ø Judgment, tact and discretion in handling highly-sensitive information, unflinching integrity, and proven ability to maintain utmost confidentiality
Ø Experience in expense budget preparation and management, in modeling and forecasting philanthropic results, and in representing data
Ø Strong personal work ethic
Ø Superb communication skills (both written and oral) that demonstrate passion for the mission and that inspire others.
EDUCATION AND EXPERIENCE
Ø 10-15 years of progressive experience in philanthropic development, with at least a portion in an academic medical center and/or hospital
Ø Bachelor’s degree required, graduate degree preferred
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
MA-Boston-MGH Main Campus
MGH Main Campus 55 Fruit Street Boston 02114
Massachusetts General Hospital(MGH)
Regular MGH Development Office
Feb 22, 2018