Support the Sr. Architect & IS Manager in identifying opportunities to streamline, consolidate or simplify the product and Pipeline management space.
Undertake tasks to evaluate impact of changes (application and technology) and support the Sr. Architect/ IS Manager in preparation of business case.
Evaluating change requests, preparing CR documentation and oversee CR’s are actioned following GxP requirements.
Preparing process maps, data flow diagrams, functional specs and other analysis to enable clarity of functional requirements for review with business/BRM and infrastructure teams as required.
Assist in Preparing functional and configuration specifications with Vendor, BRM & delivery team.
Undertake small projects to ensure new functionality is implemented (working with vendor, business admin team and delivery teams)
Ensure documentation is accurate and maintained and oversee documentation review as applications transition to BAU status.
Under guidance of Sr. Product Line Manager, provide application SME support to specific project activity.
Support delivery partners with the testing phase to ensure that change has been implemented to the correct standardised template as advised.
Maintain a high level of knowledge of the application and business process to be able to input to application Development and broder integration opportunitets.
Participate with Sr. Architect/ IS Manager and Vendor in SME knowledge transfer with Support teams to achieve transition from Project through tollgates to BAU.
Maintain an awareness of vendor solution roadmap and development opportunities
Skills/Experiences
Essential
Proven track record of expertise in a suite of Regulatory, Quality and Compliance solutions e.g. Document Management Systems (based on Documentum, OpenText, CARA, IBM FileNet, Sharepoint etc.)
Proven track record of documenting application artefacts: SOP’s, Process maps, Data flow diagrams, Functional Specification
Understanding of the underlying Infrastructure that supports the applications, integrations, security etc.
Experience of working with and influencing stakeholders to balance business needs.
Enthusiastic about the use of technology, with a proven ability to provide a communication ‘bridge’ between the business process and enabling systems.
Extensive experience of working in a mixed Waterfall and Agile delivery environment
Desirable
Experience of working within Pharma, FMCG, Personal Hygiene and Consumer Healthcare sector.
Technical / Professional Qualifications:
Essential
At least 4-6 years of relevant experience in the above areas
Master’s in business administration/ PGDM
Agile software development methodologies e.g. Scrum, DSDM, XP, FDD, Safe
Microsoft Office Suite (MS Project and MS Visio experience is a plus) to Proficient level.
Desirable
ITIL V3 to Intermediate level.
CBAP or similar Business Analysis certification
Personal Attributes
Achievement focused, strong negotiation and communication skills.
Entrepreneurial and tenacious mindset
Approachable in nature and confident in own abilities