Lloyds Bank

End Date

Sunday 03 August 2025

Salary Range

£47,790 - £53,100

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Technical Application Specialist

SALARY: £47,790 - £53,100

LOCATION(S): Edinburgh

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in the above office location

About this opportunity

We're looking to recruit a Technical Application Specialist (TAS) to work within the Enterprise & Accounting Lab Service team in Edinburgh. As a TAS you will have a strong engineering background and play a key role in getting things back on track when systems fail. This is a support role and prior experience in a support role, working in shift pattern and experience of managing incidents would be good. It’s a fast-paced setting where you will work closely with other technical teams to identify issues, follow recovery procedures and restore services quickly and efficiently. Clear communication, quick thinking and teamwork are essential as you minimize disruption and help the bank return to normal operations smoothly.

About us

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What you’ll need

• Product knowledge of TLM Premium or Reconciliation (desirable)
• Technical troubleshooting – including collaborating with Infrastructure Teams to diagnose and resolve hardware, software and network issues.
• Knowledge of ITSM Tools – Experience with platforms like Service Now and Jira.
• Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues.
• Documentation & Reporting – The ability to document fixes, procedures and contribute to knowledge bases.
• Problem solving Abilities – Quickly identifying and implementing effective solutions, often under pressure.
• Technical Proficiency –Familiarity with Windows/ Linux applications, Programming language: Knowledge of Java, Python, Unix Shell scripting, OS: Unix, Windows DataBase: MS SQL, Oracle DB
• DevOps and Code Management: GIT, ClearCase, Docker, Kubernetes
• Tools: SQL Developer, UCD, MQ, Business Objects, SSRS (SQL Service Reporting Server)
• Monitoring Tools : TWS, Tivoli, Splunk and Dynatrace

And any experience of these would be really useful…

• Scripting or Automation – Basic knowledge of Bash or Python to automate routine tasks
• Cloud support knowledge – Understanding of cloud environments like OCP, GCP, Azure, AWS as well as Private Cloud solutions
• Soft skills & Emotional Intelligence – Staying clam under pressure and effectively handling stressful situations whilst continuing to communicate effectively
• Observability – Familiarity with monitoring tools to diagnose issues and ensure system performance and reliability

This role requires out of hours on-call support 24x7x365 on a rotational basis.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.