Definitive Healthcare LLC

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.

We’re headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We’ve grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.

We’re also a great place to work. In 2024, we brought home a number of awards including Built In’s 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.

We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.

About the position:

As we scale, our digital and data infrastructure must evolve rapidly and intelligently. We're seeking a Vice President of Information Technology who can not only lead today’s operations but build the future of enterprise IT at Definitive—with a pathway to CIO.

The VP of IT will be responsible for shaping and executing our enterprise technology strategy, building a secure and scalable infrastructure, and enabling operational excellence across the company. You’ll serve as a strategic partner across functions—including Product, Data, Sales, Finance, and People—and oversee everything from internal systems to cybersecurity to business continuity planning.

This is a transformative leadership role for a hands-on IT executive with the vision and operational rigor to scale technology for a high-growth, data-driven business.

What you’ll do:

Strategic Leadership & Enterprise Architecture

• Define and drive a scalable, forward-looking IT roadmap aligned to business priorities and growth objectives
• Lead IT modernization efforts including optimization of existing infrastructure, migration of legacy systems to Azure or M365 Services and enterprise system design
• Serve as a thought partner to the C-suite on digital strategy, tech investments, and automation opportunities

Infrastructure & Core Systems

• Oversee enterprise systems architecture, including ERP, CRM, HRIS, and collaboration tools (such as Netsuite, Salesforce and ADP)
• Optimize performance, reliability, and cost-efficiency of on-prem, hybrid, and cloud environments
• Lead IT support, service desk, and systems administration for 800+ employees

Cybersecurity, Compliance & Risk

• Own the company’s cybersecurity posture, governance frameworks, and incident response planning
• Partner with Legal and Compliance to manage audits (SOC 2, GDPR etc.) and mitigate risk
• Stay ahead of emerging threats and implement robust detection, prevention, and recovery capabilities

Data, Integration & M&A

• Lead integration of systems and infrastructure during acquisitions and divestitures
• Collaborate with Product and Data teams to ensure secure, governed access to internal and external datasets
• Improve data flows and integrations across enterprise systems to enable analytics and decision-making

Team Leadership & Vendor Management

• Build and lead a high-performing IT team of architects, engineers, support staff, and third-party partners
• Manage relationships and contracts with SaaS providers, MSPs, and infrastructure vendors
• Establish IT operating model, KPIs, and service levels that scale with the business

What You Bring:

Required Experience:

• 15+ years in IT leadership roles, including VP or similar level in high-growth, technology-enabled companies
• Proven success scaling enterprise IT functions in SaaS, healthcare, or data-centric environments
• Deep expertise in cloud architecture (such as Azure), cybersecurity, enterprise systems, and IT operations
• Demonstrated experience managing M&A technology integrations
• Track record of modernizing tech stacks, improving operational resilience, and enabling digital transformation

Leadership & Influence

• Strong executive presence and communication skills—trusted advisor to C-level stakeholders
• Experience leading, developing, and mentoring global, diverse teams in multiple time zones
• Strategic mindset with the ability to translate complex technical needs into business impact

Preferred

• Familiarity with healthcare data compliance (HIPAA, HITECH, etc.)
• Experience in companies undergoing IPO, PE transactions, or hypergrowth transitions
• MBA, MS in Information Systems, or equivalent advanced degree a plus

Working Conditions:

• Standard office hours – minimum Tuesday – Thursday in our Framingham, Massachusetts location with occasional travel as required

Why we love Definitive, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares, our community service group, gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

• Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

• Research Analyst

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

• Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!

Privacy

Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.

Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to careers@definfitivehc.com to confirm your status in the application process.

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