Umpqua Bank

Description

About Us:

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

About the Role:

In this role, you will generate and review SBA (Small Business Administration) loan documents utilizing the Laser-Pro Software system, while also maintaining strict compliance with SBA and Commercial lending documentation requirements.

• Responsible for pipeline accuracy and maintenance, as well as meeting department turn time expectations.
• Responsible for ensuring that prior to releasing the requisite Bank and SBA loan documents, all conditions for documentation have been met, all loan conditions have been cleared, and all documents are in compliance with Bank and SBA SOP’s.
• Responsible for comprehensive loan documentation production for various types of SBA loans (7a, 504, Construction, etc.) and the accuracy for all loan documents generated (new, renewals, change-in-terms, etc.) while meeting department service level agreement response times.
• Work closely and directly with Underwriters, Closing Associates and Management to resolve any pre and post-close documentation conditions.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become “Business Bank of Choice”
• May perform other duties as assigned.

About You:

• H.S. Diploma/GED
• 1-2 years of experience in SBA lending, processing, funding, title, loan servicing, escrow or related field, required.
• Possess a basic understanding of Small Business Administration and other Government Guaranteed loan documents.
• Knowledge of title, escrow, and general SBA workflow and functions or related banking or financial fields.
• Basic understanding of regulatory requirements or ability to understand and comply with regulatory requirements.
• Possess strong organizational, interpersonal, and customer service skills. Excellent verbal and written communication skills are required.
• Proficient computer skills, with accurate data entry and ability to balance production with data integrity.
• Demonstrate desire to partner with other internal and external team members and deliver a superior customer experience.
• Individuals and entities suspended, debarred, revoked, or otherwise excluded under the SBA or Government-wide-debarment regulations are not permitted to conduct business with SBA, including participating in an SBA –guaranteed loan. Umpqua Bank is responsible for consulting the System for Awards Management’s (SAM) Excluded Parties List
• System (EPLS) or any successor system to determine if an employee or an Agent has been debarred, suspended or otherwise excluded by SBA or other federal agency.

Job Location(s): Ability to work fully onsite at posted location(s).

San Diego, CA

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $25.00 - $33.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com.

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.