Manager V, Process Support Engineer - (M5)

Applied Materials

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

What We Offer

Location:

Hsinchu,TWN

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

Key Responsibilities

  • Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement.
  • Drives the adoption of new technology at the customer site. Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.
  • Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  • Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.
  • Responsible for training and certification of PSEs into their areas of assigned responsibility
  • Responsible for demand planning and financial forecast of activity
  • Knowledge of 4 or more processes on 2 or more technologies. Advanced integration knowledge

Functional Knowledge

  • Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

  • Applies in-depth understanding of how own discipline integrates within the segment/function

Leadership

  • Manages multiple related teams, sets organizational priorities and allocates resources

Problem Solving

  • Identifies and resolves complex technical, operational and organizational problems

Impact

  • Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
  • Guided by business unit, department or sub-functional business plans

Interpersonal Skills

  • Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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Confirmed 23 hours ago. Posted 3 days ago.

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