Thales

Location: Hengelo, Netherlands

Customer Program Manager IDS

About the team

You will be in charge of the end to end project team that manage customer programs. The team exist of around 25 persons they are specialist in airborne and industrial systems and is imbedded in Thales Netherland with 3000 employees.

IDS is a Core segment within the Segment Services. As Customer program manager, you are member of the IDS core team, contributing to growth.

About your future job:

The turnover of the IDS organization is doubled in the last 2 years.

It is expected that this strong growth will be maintained in the coming years. Especially in the current fast changing world, the necessity of new programs and expanding the network beyond our, mainly, US customers, makes it more important to have experienced Program Manager for the long term.

As Customer program manager you are the driving force in guiding your end to end team to execute customer programs within time, quality and budget.

Our projects deliver high tech technical products manufactured and designed in Hengelo. You and our team are based in Hengelo

Your core activities will consist of:

• Manage our US customers and maintain customer intimacy
• Organize and manage our supply chain
• Maintain our product baselines
• Ensure long-term product sustainability
• Initiate projects to increase the product producibility maturity, MRL levels
• Data driven reporting
• Execute active Risk and Opportunity Product Management

Why you'd be a good match

• Have relevant experience in an industrial environment
• Has Knowledge about Electronics and or mechanics
• Understands the sourcing challenges to subcontractors for high tech products
• You are prepared to travel (approx. 3 to 4 times a year) to the United States and other countries if needed
• Experience in the fields of Defense industry and Aerospace is an advantage
• Education, preferable combination of Business Administration and Technology, HBO or University levels
• Understanding Engineering principles
• Minimum of 3 years work experience in a similar working environment Fluent in English

What's in it for you

• Join a diverse, inclusive and international team in a high-tech, innovative environment where a wide range of perspectives and experiences are genuinely valued
• Enjoy strong support for personal and professional development – whether you're aiming for technical depth, commercial growth, international experience or leadership – with opportunities tailored to your goals and potential
• Collaborate with colleagues from over 68 countries in a culture built on equality, respect and shared learning
• Work in a modern, accessible office with flexible hours, support for work-life balance, and adaptability to suit your personal circumstances – at every stage of life or when balancing responsibilities
• Benefit from 40 vacation days per year, a competitive salary and the freedom to customize your employment package – including options such as internet reimbursement, corporate fitness, bike plan, union contributions or relocation support
• Your ideas and initiative are truly welcome – you'll have the freedom to shape your role and make meaningful contributions

Interested?

Apply now! Click on the button below to upload your profile and show your interest.

To ensure that we are a good match, we can ask you to participate in an assessment.

Diversity Statement

We actively support a working pattern that suits your lifestyle and helps you reach your ambitions. That means that equal opportunities, inclusion and an informal culture are integral to our success. It also means that your well-being and happiness matter to us! That’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, remote working, or the ability to flex your start and finish times.

Security Requirements

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in The Netherlands and employment and/or education history. Some vacancies may require a security clearance which can require further evidence to be provided. For further details of the evidence required to apply for security clearance please refer to the General Intelligence and Security Service.

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