Apple

Summary

Posted: Jul 16, 2025

Weekly Hours: 40

Role Number:200612191

Are you seeking a position that will impact the lives of millions of Apple customers? At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple Hardware Operations is seeking a Customer Success ECAD engineer to support, train, and customize the methodologies, vendor tools, workflows, and custom applications utilized in the creation of electrical designs and their subsequent fabrication. The successful candidate will collaborate closely with the multi-functional hardware engineering teams to address design challenges and provide guidance on engineering best practices. They will contribute to a diverse range of initiatives and projects aimed at enhancing the engineering environment and fostering a more knowledgeable engineering workforce.

Description

Primary responsibilities: • Support hardware engineering staff through its component, printed circuit board (PCB), fabrication and simulation workflows • Identify, triage and debug PCB, DFM tool and workflow related issues • Develop and deliver training on best practices with regards to PCB design, verification and manufacturing workflows • Identify and generate workflow requirements and best practices • Collaborate with customers to gather requirements and development team to deliver enhancements and solutions • Leverage AI/ML techniques to facilitate everyday work and solve engineering challenges

Minimum Qualifications

• Bachelor’s Degree, or equivalent (Computer/Electrical Engineering) with 2 or more years of relevant industry experience
• Knowledge with PCB Design, and manufacturing
• At least 5 years working with ECAD design tools and workflows
• At least 3 years developing and delivering training
• Proficiency with Linux and shell scripting

Preferred Qualifications

• Software:
• Advanced knowledge of Cadence software for PCB design
• Knowledge of the complete HW design process from library creation to schematic, PCB design and signal analysis flow
• Knowledge of MCAD workflows would be a bonus
• Some knowledge of Cadence Sigirty or similar simulation tools
• Experience with version control systems (e.g., Git, Perforce)
• Some Knowledge of Frontline Instack and Valor
• Technical:
• Extensive understanding of PCB fabrication processes and constraints
• Proficiency with Linux and shell scripting
• Some Experience with scripting languages, such as Python, JavaScript or TCL
• Some Experience with SKILL language would be a plus
• Experience with Atlassian tools such as JIRA Compass and Confluence
• Understanding of signal integrity, PDN design and thermal management techniques for PCBs.
• Experience developing and presenting trainings
• Familiarity with fundamental AI/ML concepts, including LLMs, supervised or unsupervised learning, neural networks and prompt engineering
• Some experience applying AI/ML techniques to solve engineering problems
• Problem-solving:
• Strong analytical and problem-solving skills
• Ability to identify, triage and debug technical design issues, arriving at root cause
• Excellent verbal and written communication skills in English, with an ability to work with different stakeholders operating at various skill levels
• Thrives in a dynamic work environment, both independently and as a part of a team
• Shown ability to work independently while using sound technical and business judgement.
• Dynamic with a “can do” attitude. Humble and act with grace under fire.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.