Company:

Qualcomm China

Job Area:

Operations Group, Operations Group > Product Management

General Summary:

Position Summary

The Mobile Business Unit at Qualcomm is seeking a dynamic individual to serve as ISV Product Marketing Manager.

This individual will also supervise the ISV Ecosystem efforts in China. The ISV Ecosystem consists of the companies who interact with Snapdragon mobile devices. We interact with two major types of ISVs: those who sell their products to our OEM customers directly and those who produce third-party applications on various app stores.

An additional role for the individual is to function as an operations team, handling contracts, device deliveries, and assuring timely responses across a variety of functions including ISP partners and internal stakeholders.

The ideal candidate will have experience in ecosystem and in establishing relationships with diverse types of companies. The candidate will be self-guiding and an agent for change across the organization.

Key Responsibilities

• ISV Ecosystem
  • Grow the pool of ISV partners to add to the ISV Partner Program.
  • Establish a healthy balance of 1P- and 3P-oriented partners.
  • Provide operational support to all active local partners in the program, ensuring their contracts are signed, payments are made, and devices are delivered.
  • Look for and facilitate groundbreaking demos for various Qualcomm- and OEM-sponsored events.
  • Ensure that ISV partners are active; cull those that are not productive.
  • Provide excellent account management to the partners and help them feel the value in their investment in the partner program.
  • Provide guidance to the global ISV Ecosystem team about proposed strategy, local industry trends, and possible areas for expansion.
• Operations
  • Ensure that contracts and payments are in order as needed across various groups with an emphasis on the ISV Partner Program.
  • Suggest and facilitate appropriate ISV Partner events as part of the Partner Program and to attract new potential partners.
  • Help facilitate group activities and events and help with executive and US traveler logistics.
  • Facilitate customer meetings and logistics.
  • Procure and deliver devices as needed to ISV partners and customers.
  • Collect, collate, and produce reports: monthly Product Management reports, FR reports, and others as needed.

Preferred Qualifications

• 8+ years of industry experience in project, program, or product management including 5 years of experience in ecosystem and/or account management and customer relationships.
• Exceptional interpersonal skills including customer management.
• Substantial experience in operations and logistics including event planning.
• Ability to successfully accomplish tasks through the work of other teams.
• Solid business background to understand the financial impact of features and ISV partnership decisions.
• Experience with contracts and fee structures.
• Experience bridging between China and US teams including translation and helping US teams be effective with Chinese ISV partners.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Bachelor's or Master's degree.
• Strong language skills in multiple languages including English and Mandarin Chinese.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, Humanities, or related field.
• 4+ years of Product Management or related work experience.

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