UW MEDICINE IT SERVICES has an outstanding job opportunity for a Principal, Epic Environment Management / Data Courier Lead.
WORK SCHEDULE
100% FTE – 40 hours per week
Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday
Required participation in team on call schedule
DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
100% remote opportunity
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES
Plan, coordinate, and perform Epic test and training environment state transitions, strategy, and activities including refreshes, updates, upgrades, and build migration relationships
Provide guidance, define, and implement Epic change control processes
Provide a high level of expertise in assigned domains
Strategize, develop, enhance, and govern architectural standards
Manage technical portfolios, research trends, create 1-3-5 year technology roadmaps, and present recommendations to leadership
Optimize the use of technologies and perform cost analysis
Leverage technical expertise in impactful, enterprise-level projects
Develop and deliver training across the department in area of expertise
Lead large scale incident resolution
Manage vendor relationships with appropriate Epic contacts
Identify and build service management improvements
Provide advice, coaching, and mentorship to team members on technical expertise
Serve as the manager’s delegate to represent the team for vendor management, including strategic vendor meetings, architecture meetings, meetings with technical account managers, project design meetings, large scale incident resolution, and other technical leadership needs
Review and assign Epic projects to designated environments
Coordinate Combined EQS and ETS Monthly Meeting
Coordinate Epic Environment Subgroup
Perform Ad hoc Release Authorization responsibilities, training, requirements and ensure Signatures are in a timely manner
Serve as backup/support to Epic Release Manager
Maintenance of Environment Documents, including Knowledge Articles and SharePoint
Serve as backup/support/Data Courier Lead to Epic Data Courier Administrators
REQUIREMENTS
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
6+ years of experience must include the below:
6+ years of experience as an Epic Generalist
Must have an understanding of Chronicles with one or both of the following:
o GEN3000i Core Analyst Badge
o Chronicles Utilities Knowledge Track
Demonstrated experience in project / program management
Epic certification in at least one area with Epic Data Courier, Bridges, Chronicles preferred
ITIL exposure or certification
6+ years of experience with administering systems, including 4+ years of experience administering systems that support critical operations
2+ years of experience developing and leading technical training for teams and mentoring less experienced technical staff members
6+ years of experience providing advanced support for the overall health of enterprise systems and technologies
2+ years of experience primarily responsible for an enterprise technology
1+ years of managing vendor relationships, including negotiating maintenance contracts, reviewing periodic service reviews, and coordinating escalations
1+ years of implementing and improving processes
Active member in local technology user groups and/or other professional organizations related to area of expertise
Demonstrated experience creating and maintaining detailed documentation, including standard operating procedures, system diagrams, and any other technical documentation
1+ years of managing technical requirements of an enterprise system
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
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