Merck KGaA

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role can be done in fully remote working model.

Your role:

As Global Project Manager for Omnichannel Automation, you will drive seamless global engagement with healthcare professionals by leading marketing and medical initiatives across our Omnichannel Ecosystem. Working closely with IT teams and your Business counterparts, you'll define solutions, manage product backlogs, and prioritize requests as the Product Owner Proxy for Salesforce Marketing Cloud. Your focus will be - but not limited to - on delivering innovative, AI-powered omnichannel experiences that maximize business impact across regions and franchises.

Key responsibilities include starting the IT roadmap for omnichannel marketing automation and AI-driven orchestration using platforms like Salesforce Marketing Cloud, CRM, and Data & AI tools. You’ll manage IT projects end-to-end, oversee budgets and timelines, and align cross-functional teams to ensure successful delivery. Acting as Product Owner Proxy, you'll lead Sprint planning, actively participate in daily meetings, create and manage tickets in Jira, prioritize tasks effectively, and collaborate closely with developers to ensure successful sprint execution. Collaboration with business and tech teams is key to aligning solutions with roadmap/project goals. You’ll also identify new opportunities and technologies, including AI and Salesforce innovations, to drive continuous improvement and impactful customer engagement.

Who you are:

• Min. 7 years of professional experience in pharma with proven track record of implementing Omnichannel Solutions.
• Profound Project Management skills incl. agile techniques and experience in leading internal and external project teams in an international environment.
• Expert knowledge in Marketing Automation tools, preferably Salesforce Marketing Cloud, and integrations in Omnichannel ecosystem processes including Content Management, Customer Relationship Management and Reporting & Analytics.
• Preferably familiarity with healthcare regulations and compliance standards (e.g., HIPAA, GDPR) to ensure that marketing initiatives adhere to legal requirements are beneficial.
• Excellent social and analytical skills.
• Proactive, collaborative mindset, result oriented and customer oriented.

YOUR BENEFITS:

• Health and Well-being: Get access to private medical care, life insurance, and a sports card.
• Work-Life Balance: Enjoy additional paid days off, flexible working hours, and the option for a hybrid work model.
• Employee Support and Engagement: Receive lunch vouchers and join employee engagement groups for support and connection.

Information how we process your personal data for recruitment purposes, you will find on registration form in our Recruitment Portal

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!