Vodafone

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Role purpose:

As the HR Dashboards & Analytics SME, you will be responsible for designing, developing, and maintaining insightful dashboards and analytics solutions that support strategic decision-making across the HR function. You will play a key role in transforming raw HR data into actionable insights, ensuring data accuracy, and enabling a data-driven culture within the organization.

This role requires a strong blend of technical expertise in data visualization tools, deep understanding of HR metrics, and the ability to collaborate with cross-functional teams to deliver impactful analytics solutions aligned with business goals.

Key accountabilities and decision ownership:

• Design and deliver interactive HR dashboards and reports using tools such as Power BI, Tableau, or SAP Analytics Cloud.
• Translate business requirements into scalable analytics solutions that provide visibility into key HR metrics (e.g., attrition, headcount, diversity, payroll, performance).
• Ensure data accuracy, consistency, and integrity across all HR reporting platforms.
• Collaborate with HR, IT, and data governance teams to define data models, KPIs, and reporting standards.
• Lead the automation of recurring HR reports and analytics processes to improve efficiency and reduce manual effort.
• Provide analytical support for HR transformation initiatives, including predictive modeling and trend analysis.
• Train HR stakeholders on dashboard usage and interpretation of data insights.

Core competencies, knowledge and experience

• Proven experience in HR analytics, business intelligence, or data visualization roles within a global or matrixed organization.
• Strong understanding of HR data domains and KPIs (e.g., workforce planning, talent acquisition, learning, compensation).
• Proficiency in data visualization tools such as Power BI, Tableau, or SAP Analytics Cloud.
• Experience in data modeling, SQL, and working with large datasets from HRIS platforms (e.g., SAP SuccessFactors, Workday).
• Strong analytical thinking, problem-solving, and storytelling skills to translate data into business insights.
• Excellent communication and stakeholder engagement skills.

Must have technical / professional qualifications:

• 8–12 years of experience in HR analytics, data science, or business intelligence roles.
• Bachelor’s degree in data science, HR, Business Analytics, or a related field.
• Certifications in data visualization or analytics platforms (e.g., Microsoft Power BI, Tableau, SAP) are preferred.
• Experience with Agile and/or Waterfall project methodologies.

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!