Amazon

DESCRIPTION

Join our mission to make Amazon the global benchmark for safety excellence. We are looking for a results-driven and innovative Senior Program Manager to support the end-to-end product lifecycle for Amazon’s safety management system. You will contribute to goal-setting, intake, prioritization, requirements gathering, launch, and training support for the WHS organization. You will collaborate closely with customers and stakeholders to develop and launch effective solutions addressing their needs, and design effective communication mechanisms to keep stakeholders informed about priorities, progress, risks, and strategy. This role requires a detail-oriented professional with program management experience in complex operational and regulatory domains. The ideal candidate must possess strong communication skills and demonstrate the ability to influence and collaborate with stakeholders across all organizational levels.

Key job responsibilities

• Strategic Planning and Vision: Contribute to the strategy and roadmap for Amazon’s safety management system, ensuring alignment with customer needs and organizational goals.
• Stakeholder and Customer Engagement: Manage stakeholder relationships across functions, effectively communicating vision and progress. Dive deep into customer feedback to understand pain points and drive solutions that meet their needs.
• Operational Excellence and Change Management: Implement effective change management strategies for product launches and iterations. Maintain high standards for operational excellence, ensuring efficient processes and clear communication channels.
• Performance Measurement and Quality Assurance: Use high judgment to test assumptions and validate product directions. Establish metrics to measure success and ensure continuous improvement based on quantitative and qualitative feedback.
• Cross-functional Collaboration: Work closely with Technical Product and Program Managers, engineering teams, and other cross-functional partners to ensure products are delivered with the right feature set and high quality, leveraging strong written and verbal communication skills to ensure alignment and collaboration.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Amazon Workplace Health & Safety (WHS) is a global organization focused on keeping Amazon Operations teams safe every day. With over 10,000 dedicated safety professionals, the team supports more than one million Operations employees across six continents, ensuring workplace safety and well-being.

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

PREFERRED QUALIFICATIONS

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• 5+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management plans, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.