Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Senior Servicenow developer

Job Title: Senior ServiceNow Developer – CSM

Experience: 6+ Years

Location: Anywhere in India

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Job Summary:

We are looking for a highly skilled and experienced ServiceNow Developer with over 6+ years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on CSM Module. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs.

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Key Responsibilities:

• Design and implement scalable ServiceNow solutions across CSM, ITSM, ITOM and custom applications while ensuring security, compliance, and performance.
• Manage data migration and customer onboarding experience from legacy applications to the ServiceNow / SaaS stack.
• Collaborate with stakeholders to translate business requirements into technical solutions and provide strategic platform guidance.
• Drive project timelines, track milestones, and ensure successful delivery of implementations in alignment with business objectives.
• Develop workflows, business rules, UI policies, and integrations using REST, SOAP, MID Server, and automation tools like Flow Designer and Integration Hub.
• Define architecture standards, governance models, coding best practices, and CI/CD pipelines for efficient ServiceNow development and deployment.
• Mentor developers, conduct code reviews, and oversee technical assessments to ensure quality and adherence to best practices.
• Stay updated on ServiceNow innovations, recommend enhancements, and engage with the ServiceNow community for continuous improvement.
• Possess strong expertise in ServiceNow scripting, integrations, CSM, CMDB, ITIL frameworks, cloud computing, and enterprise IT landscapes.
• Possess a strong understanding of project management principles, ensuring work is structured around key milestones, timelines, and deliverables.
• Experience with Telco or Order Management is a plus.

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Preferred Qualifications:

• Any Bachelors/Masters degree(BE/BTech/ME/MTech)
• ServiceNow Certified System Administrator (CSA) - Preferred
• Certified Implementation Specialist (CIS) in ITSM or ITOM - Preferred
• Experience working in large enterprise environments is desirable

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Soft Skills:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work both independently and as part of a team
• Self-motivated with a passion for learning and growing in the ServiceNow ecosystem

Competencies

Client Centricity

Passion for Results

Execution Excellence

Collaborative Working

Learning Agility

Problem Solving & Decision Making

Effective communication

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.