eBay

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and role:

Design at eBay is on a mission to modernize our marketplace, build the future of ecommerce, and celebrate the uniqueness of our inventory and our community.

The Design System vision at eBay is to create the systems, tools, and methods to holistically evolve eBay into a more modern and effortless experience that customers will love.

We are looking for an experienced Senior Program Manager to support the Design Systems team, bridging Design Systems to the Design Org and Core Engineering, in alignment with Design Systems Lead, System of Systems Stakeholders and Executive Producer, to partner across the organizations, ensuring product design consistency, prioritize development efforts and scale processes.

In partnership with Design Systems, Foundations & Product Leads, the Senior Program Manager will manage the roadmap, track cross-platform progress along the component lifecycle, and continue to evolve the product based on feedback and technology advances, work in a collaborative, cross-functional environment with architecture, engineering, and design to ensure successful delivery.

What you will accomplish:

• Manage priorities and backlog of the Design System repository across web, Figma, component and pattern libraries
• Track progress, improve workflows, manage a backlog and support prioritization
• Own the component/pattern lifecycle process for Design, Platforms and A11y; facilitate and track each phase, step and successful outcome
  • Follow & document component lifecycle steps
  • Ensure Design System Ready Checklist has been completed for Design Ready handoffs
• Work with the Design Systems team to provide guidelines & documentation System users
• Manage communications & updates for System users in partnership with Exec Producer and Head of Design Systems.
• Manage platform requirements, plan and manage interdependencies, in alignment with Design and Platform leads.
• Identify and mitigate risks, trace & report progress, resolve conflicts, ensure quality and reporting on status.
• Future: Report out on key performance metrics, goals and achievements to define success for the platform, including adoption rate as the primary metric

Who You Are:

Experience with atomic design systems on enterprise level:

• Understanding Design, Product and Development perspectives of a design system
• Knowledge of tools, process and intuition for foundational design systems

Empathic/Growth Mindset:

• Possess empathy and strong human skills, prioritizing support for the team.
• Experience working with design systems to efficiently scale out a visual identity without disempowering teams iterating on the experience.
• Demonstrate exceptional leadership, relationship-building, and communication skills.
• Engage with audiences on a personal level and convey stories effectively.
• Maintain structure and focus on essential matters.
• Approach challenges with persistence and rationality.

Make the complex simple:

• Or at least track the complex, across multiple roadmaps across orgs, ticketing systems and teams

Organizational agility:

• Critical organizational to keep tabs on dynamic workflow and prioritization of tickets across multiple platforms and teams
• Build relationships and collaborate effectively across teams.
• Understand complex systems, identify user needs, and support decision-making.
• Solve interdisciplinary problems by integrating diverse perspectives.

Platform familiarity:

• Navigate across platforms and understand their relative merits and constraints.
• Experienced with scalable, atomic design principles.
• Work efficiently with design systems to maintain visual identity while allowing for iteration.

Transparency & communication:

• Support clear communication directly and async to engineers, designers, and partners.
• Consideration of design & developer experience in driving impact and success.

Generative human person:

• Create communications, update processes, codify decision making, improve tracking.

What you will bring:

• Bachelor's degree, or equivalent practical experience
• 8+ years of product design project management or design systems product management experience
• Experience with design systems at enterprise level companies
• Strong understanding of atomic design principles
• Excellent attention-to-detail
• Proficiency in Figma, Google suite, Jira, Github
• Familiarity with components, patterns, foundations

#LI-Hybrid

The base pay range for this position is expected in the range below:

$101,200 - $174,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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