Baylor Scott & White Health

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

We are seeking a motivated and detail-oriented Epic Analyst II to join our team. The ideal candidate will have experience in EpicCare Ambulatory & MyChart and will demonstrate a willingness to grow professionally, gain additional certifications, and expand their expertise. This role will focus on project-based work, requiring strong collaboration with team members and active engagement with stakeholders to ensure the success of our healthcare technology initiatives. Experience with other outpatient modules is a significant advantage. DFW residents preferred. Open to other Texas residents if willing to travel to Dallas monthly.

ESSENTIAL FUNCTIONS OF THE ROLE

• Serve as a key contributor to project-based implementations, upgrades, and optimization efforts within the Epic environment.
• Analyze, design, configure, test, and deploy Epic solutions with a focus on enhancing system functionality and user experience.
• Collaborate with team members, clinical staff, and other stakeholders to identify workflow improvements and ensure alignment with organizational goals.
• Expand knowledge to other outpatient modules, including Beans, Bones, Dermatology, Dorothy and Comfort, Kaleidoscope, Nurse Triage, and Wound to support upgrades and specialized projects.
• Participate in cross-functional team meetings to discuss project progress, resolve issues, and plan future enhancements.
• Troubleshoot and resolve system issues, providing technical support and training as needed.
• Actively pursue opportunities to obtain additional Epic certifications and expand expertise in new modules or functionality areas.
• Develop and maintain comprehensive documentation for system configurations, workflows, and project deliverables.

KEY SUCCESS FACTORS

• Strong analytical and problem-solving skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across diverse teams and stakeholders.
• Commitment to professional growth, including obtaining additional Epic certifications.
• Demonstrated ability to work in a dynamic, fast-paced environment with attention to detail and deadlines.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 2 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• EpicCare Ambulatory
• MyChart
• Dorothy and Comfort
• Beans
• Bones
• Kaleidoscope
• Wound
• Nurse Triage
• Dermatology