Summary: The Quality Manager is a proactive leader who works under the guidance of corporate policies and procedures while adhering to all customer product standards and specifications managing the quality system for their assigned location. The Quality Manager’s strategic focus is to work with the plant operations team to continuously improve the quality that is built into Mauser products. This role is to lead and champion a continuous improvement culture of reliability and customer satisfaction within the plant. To establish and maintain quality and compliance systems that are consistent with corporate guidelines, objectives and customer requirements. This position has the principal accountability for the quality of all products produced at the facility and the qualification of all raw materials, vendors and maintenance of any plant certifications (such as AIB & ISO).
Responsibilities
Quality:
Ensuring on-going customer quality standards are being met on shipped product
Identify, measure, maintain and communicate key customer satisfaction measurements (OTIF, DI, Response Time, etc)
Ensuring ongoing compliance to the established systems
Assist the plant manager with any issues regarding quality investigation or quality reporting
Coordinate timely, formal preventive action responses to customer complaints
Customer liaison activity where appropriate
Managing the daily activity of the quality staff to possibly include lead persons, auditors, lab personnel and clerical positions
Working with Corporate Quality on developing and implementing standardized processes
Establish and maintain Statistical Process Control as a working tool within the facility
Training of plant personnel in quality processes & standards
As the functioning ISO facility representative (where appropriate) develop, implement and maintain the ISO conforming Quality and Documentation System
On-going maintenance of certification programs for both the plant and personnel
Compliance:
Ensure that material components (resin, inks, pigments, etc.) conform to federal and state regulations
Assist the plant manager with issues regarding site environmental, safety and housekeeping issues
Assess environmental risks relating to lading spills resulting from defective containers
Ensure that all federal and local UN, DOT, EPA and FDA regulations are being conformed to and that reporting is being kept up to date.
Training of applicable plant personnel in all compliance-related activities (including facilitating HAZMAT (DOT) General Awareness Training)
Monitor & maintain plant compliance with AIB standards
Other Duties:
Changing the culture from the current “product” mind set to one that is “process” oriented
Developing and implementing initial quality systems, standards and processes
Develop a quality team capable of enhancing and maintaining a successful quality process
Manage increasing volumes and part complexity into the quality system quickly and efficiently
Assist new product development through the application of effective, specialized (when necessary) quality processes and procedures
Consistently meet regulatory requirements
Other duties or special projects as assigned
Requirements:
College degree preferably in engineering or business
Minimum of 5 years mfg quality systems experience with at least 2 years in a leadership role
Experience with customer, vendor and sales force interaction
Understanding of UN, DOT, EPA and FDA requirements on a federal and local level or the ability to quickly be educated in those areas
ISO9000 and/or AIB experience desired
Experience in plastic manufacturing processes such as injection and/or blow molding
Solid background in statistical measuring & problem-solving tools as SPC, Root Cause, PDCA, etc.
Formal Auditor training desired
Union and non-union experience are both desirable
Experience in cost reduction, production efficiency improvements and continuous improvement activities are also very desirable
Key Competencies Required:
The ability to be a change agent and turn “compliance” into “commitment”.
The ability to work and lead effectively in a team environment.
Good organization, planning & written communication skills
Effective, active problem-solving skills
Leadership traits and skills such as listening, providing feedback, ability to work independently
Ability to train and educate plant personnel in quality systems and problem-solving tools
Thorough understanding of mfg quality system requirements.
Familiarity with UN, DOT, EPA, FDA and other federal and local regulatory requirements.
Working knowledge and ability to use MS Office
The ability to effectively lead a process improvement team
Develop and make formal presentations within the organization and with customers
Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better—and help them be better stewards of the environment.
Whether you’re a seasoned professional—or just beginning your career—there’s a place where you can help make a difference at Mauser Packaging Solutions. Join us!
Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Read Full Description