Amazon

DESCRIPTION

GES NA D&C Governance seeks to enhance operational excellence by hiring a dedicated leader to transform and integrate our Value Engineering, Portfolio, Cost, and Quality Management functions. This role will develop and execute a comprehensive roadmap and program to optimize these critical business functions and drive measurable improvements in organizational performance. The program will include significant and complex initiatives that span multiple teams, and include processes, software systems and tool development. The successful candidate will be a strong communicator and develop best practices for business facing documentation including roadmaps, MBRs, and business requirements documents.

Key job responsibilities

• Develop strategic roadmap for future state operating procedures, systems and technologies across GES NA D&C, including program milestones, budget, resource requirements, stakeholders, decision-making framework and success criteria
• Develop strong partnerships with Governance Pillar leads, global D&C teams, and counterpart planning, execution and technical teams. Facilitate cross-organizational alignment on end-to-end strategic business decisions. Be excellent at telling the story
• Establish baseline metrics and KPIs for business, system and technology functions
• Lead stakeholder engagement, establish regular communication channels on initiatives
• Develop and implement change management strategies for business and technology implementations
• Drive execution of overall program, monitor progress, remove obstacles, report risks and dive deep as needed
• Drive continuous improvement of Governance and D&C process and mechanisms required to deliver D&C owned programs, and ensure adherence to those mechanisms and processes through KPI development and tracking
• Develop and scale best practices related to technical document writing, new product development, technical program management and lifecycle management
• Develop new product roadmaps for future improvements within D&C, across GES and internationally

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

About the team

GES D&C is responsible to deliver a vast program of physical infrastructure projects throughout the Amazon North America Operations network. The GES NA D&C Governance team is responsible for driving an all-mile, next-level customer experience through cost, quality, portfolio management, and project controls. This team also ensures proactive customer updates, outward communication and holistically manages risk across NA D&C.

BASIC QUALIFICATIONS

• Bachelor's degree in engineering, computer science or equivalent
• 7+ years of technical product or program management experience
• 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience owning/driving roadmap strategy and definition
• Proven track record in product management, program management or process improvement
• Strong leadership and stakeholder management skills
• Proven analytical skills that can be used to identify systems, outliers, and opportunities
• Strong experience driving process development and improvement in cross-functional organizations

PREFERRED QUALIFICATIONS

• Masters in Engineering or MBA
• 5+ years experience in technical product management or technical program management at Amazon
• Experience with projects impacts Amazon Operations in First, Middle or Last Mile
• Experience with systems and tools pertaining to physical infrastructure or product development
• Familiarity with BI/dashboards and tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.