GEA

We are looking for a Service Product Manager (f/m/d) to support the Heating & Refrigeration Technologies (HRT) service business to enhance our range of "Service & Maintenance Contract" products from HRT's existing portfolio of services.

The HRT Division of GEA provides refrigeration and heating solutions for processes, distribution, district heating/cooling and other industries. In this way we help our customers to de-carbonize their processes using only Natural zero-warming potential Refrigerants - we're at the forefront of industrial de-carbonation!

In June 2025 GEA was ranked the 12th most sustainable company in the world according to TIME Magazine & Statista, 2nd in Germany, and 2nd in the category "Manufacturing & Industrial Production" world-wide - We are Engineering for a better world!

The position would ideally be based in ‘s-Hertogenbosch or Berlin, but we are open to other EU locations or hybrid working arrangements for the right candidates.

Responsibilities / Tasks

• Product development of new service products according to priorities of the service product development roadmap - Specifically for this position "Service & Maintenance Contract" standards and frameworks.
• Development of new service products carefully considering our customers pain points & value proposition of each service product idea.
• Go-To-Market strategy development and implementation plan for the launch of service products.
• Execution of the product market launch including all necessary materials, training developments and communication.
• Tracking the product lifecycle of assigned product responsibilities and defining improvement action for white spots in markets around the world.
• Staying up to date about market trends and competitor offerings.

Your Profile / Qualifications

• Master's or Bachelor’s degree in Engineering or relevant field with 5+ years of industry experience.
• Minimum 3 years of significant experience in Industrial service organization & business.
• Good knowledge of product management theory, including business case development, product development, and product Go-to-Market strategies.
• Interpersonal skills (power of persuasion and well-argued reasoning, proven to maintain & build up relationships and networks with relevant decision makers and stakeholders).
• Strong people orientation, customer/service orientation and analytical & organizational skills.
• Self-driven and able to create an own roadmap according to priorities.
• English Language (upper intermediate or better), German is an advance.

Preferably in addition:

• Significant refrigeration industry experience & business understanding.
• Understanding of process industries within food, pharmaceuticals or other.
• Good knowledge of GEA's competitors, their services, and products.

We offer:

• An exciting area of responsibility in a motivated team.
• Free day for volunteering work and global bonus program.
• Work-Life-Balance through hybrid and flexible working hours.
• Complete ownership with in the "As-a-service" area of responsibility.
• Highly International and innovative working environment.
• Being part of a highly impactful decarbonization success story.

What happens once your application is submitted?

You will receive an email when your application has been processed.

One of our Talent Acquisition Partners will review and verify if the application meets the qualifications of the role.

If your application has been successfully verified, you will be invited to a first interview either virtually or face-to-face.

Usually after the second/third interview round we will make a decision.

Please do not hesitate to reach out to our team at any stage of your application.

Did we spark your interest?

Then please click apply above to access our guided application process.