Whisker

Description

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 600+ passionate team members.

Bring your passion for transformative products and user-centric apps to Whisker, and help shape the future of pet care technology.

As the Senior Manager of Product for the Whisker App, you will own the end-to-end digital roadmap with the support of an existing team. You will lead the team in building a cohesive vision and strategy for the mobile app, encompassing both the evolution of the existing app, as well as the development of mobile features connected to new devices. Our deep connection to our pet parents makes our data one of our superpowers. You will lead the team to define and bring to life the future of data insights, pet insights, mobile subscription services, and customer-facing AI features.

We have over 750,000 monthly active users on the Whisker App, and are growing. This is how we connect with our customers, and you can help us make that connection even stronger. Your strategic vision and practical execution will significantly influence how pet parents connect with their feline companions through innovative, intuitive app experiences.

What You’ll Do:

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Defines and drives the product vision and roadmap for the Whisker App, aligning strategic goals with user needs and technical potential
• Reimagines the views and engagement for our customers to see their pet’s data and build a stronger connection to their furry friend and to Whisker
• Manages and mentors a team of product managers, ensuring clear goals, ongoing skill development, and career progression
• Aligns the roadmap with cross-functional partners including software engineering, hardware, UX/UI, marketing, and customer care
• Defines and owns key product KPIs (e.g., feature adoption, stickiness, onboard rate, etc.) and uses them to make data-driven prioritization decisions
• Fosters a culture of innovation and experimentation while balancing data and intuition in every-day decision-making
• Ensures consistent and reliable application launches through a structured release cadence, incorporating regular feature updates and improvements
• Leverages metric-driven insights to inform prioritization, validate performance and continuously enhance user experience
• Drives experimentation frameworks such as A/B testing and feature flagging to validate hypotheses at scale, optimize user flows, and refine product-market fit through iterative testing and fast feedback loops
• Champions the integration of advanced technologies, such as predictive analytics, and personalization algorithms to deliver a seamless and intelligent cross platform experience for pet parents
• Will perform additional responsibilities when required

Leadership Responsibilities:

Directly supervises department Teams. Carries out supervisory responsibilities following Whisker policies and applicable laws. Responsibilities include interviewing, training, and hiring, planning, assigning and directing work, appraising performance, addressing team issues, and upholding safety and quality guidelines.

Requirements

What You’ll Bring:

• Bachelor’s degree in Business, Computer Science, Engineering, Marketing or a related field
• Must be a cat owner
• 5+ years of consumer-facing mobile app product management experience with an international user-base, having successfully led product strategy and significantly grown user engagement across all app features
• 3+ years experience of people leadership
• Proven track record in driving significant key outcomes in a consumer-facing mobile app over several years
• Exceptional analytical and strategic planning skills with experience translating complex data insights into actionable product strategies
• Strong leadership abilities in cross-functional team settings, effectively communicating with engineers, designers, data scientists and senior leaders
• Genuine passion for pets and enthusiasm for leveraging technology to enhance the lives of pets and their parents
• Maintains confidentiality of proprietary information
• Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
• A high degree of initiative, self-motivation, and ability to motivate others
• Ability to establish and maintain cooperative working relationships with Team Members and colleagues
• Comfortable with office pets (cats, dogs)

Not Required but Nice to Have!

• Experience with IoT or connected device applications
• Familiarity with Agile / Scrum Methodologies
• Knowledge of best practices in UX/UI design for mobile apps

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

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