London Stock Exchange Group

About the Role

Group Investment Management (GIM) is hiring for a Head of Product Tooling & Data to lead our enterprise tooling and transformation data teams, define and drive the tooling strategy and own the consolidated roadmap.

This leader will play a critical role in shaping how our global teams plan, manage and execute work across the organisation, ensuring alignment with Group standards, transparency in delivery, effective tool governance and enabling end-to-end product lifecycle management.

Key responsibilities include:

• Product management of Clarity and Asana
• Integrated data model across Clarity, Asana, Jira, Workday, Fieldglass, Oracle
• Interface and extended data model across Lean IX and MetricStream
• Responsible for the Project Management Lifecycle functions through core tooling and data model:
  • Plan Management
  • Resource Management
  • Cost and Benefit Management
  • Risk and Issue Management
  • Dependency Management
• Responsible for Product Lifecycle functions through core tooling and data model to support end-to-end product delivery model and capabilities. Including idea management.
• Accountable for reducing complexity across and improving user experience across both system configuration and integrated data model
• Own the product tooling strategy and roadmap for Clarity and Asana to ensure we are up to date with vendor prioritization of features and changes
• Accountable for the backlog of improvements, changes, requests made across the Enterprise for Clarity and Asana
• Drive governance, data quality and process elimination across project and product lifecycle system workflows
• End-to-end tooling adherence oversight including group standardisation and ownership of group tooling policy

Additional responsibilities include:

• Enterprise Product Tooling Strategy
• Understanding the Group’s vision and strategic direction to build the enterprise-wide Product Tooling Strategy
• Define and deliver a cohesive end-to-end tooling ecosystem, providing greater alignment, efficiency and visibility of execution across the Group
• Define clear persona-based usage for each tool part of the Strategy, ensuring scalable cross-functional collaboration
• Define and deliver the Product Tooling Roadmap, building in key people, process, technology and data dependencies. Ensure roadmap is based on stakeholder and user feedback, business value and evolving enterprise requirements
• Champion product ways of working in how tooling improvements are delivered, focusing on user experience and continuous feedback, while promoting visibility and transparency of the roadmap and backlog
• Cross-Enterprise Alignment and Adoption
• Drive global adoption and consistent use of tooling across divisions and functions, aligned with Group standards, processes and frameworks
• Lead Tooling change efforts including sponsoring business cases for product enhancements and leading cross-functional programmes
• Lead the rationalisation, consolidation and/or integration of overlapping tools, reducing complexity and improving usability
• Ensure that tooling supports the adoption of consistent product management standards via appropriate capabilities and usage conventions
• Governance and Standards
• Establish and maintain a governance forum to ensure consistent use, configuration, data quality and prioritisation across all work management tools
• Create and enforce standards and best practices for tool usage across divisions and functions
• Collaborate with engineering to champion simplification by rationalizing overlapping tools, integration where needed to reduce complexity and improve user experience
• Insightful Reporting and Decision Support
• Enable portfolio and team level reporting and executive dashboards through tool configurations and data integrations
• Deliver meaningful insights for delivery performance and resource utilization, adopting a combination of leading and lagging indicators focus on business outcomes and strategic objectives
• Lead decision support through selection of priority programmes
• Establish KPIs and feedback loops to drive continuous improvement and user satisfaction
• Team Leadership and capability Building
• Build, lead and develop a high performing Product Tooling team
• Foster culture of continuous improvement, innovation and customer-centric service within the team
• Vendor and Stakeholder Management
• Manage strategic relationships with tooling vendors, ensuring commercial alignment and business value from tools
• Collaborate effectively with delivery teams, Engineering, Product and Operations leaders to align priorities and maximise value
• Manage strategic relationships with third-party vendors to ensure tools evolve in line with market trends and organisation needs

Required Experience & Qualifications

• 10+ years of relevant experience, with 5+ years in a leadership role managing enterprise tooling, product operations and/or portfolio management platform .
• Deep expertise in work management tools – Clarity, Planview, Asana, Rally, Jira and/or other comparable platforms.
• Good understanding of integration platform tools – Dell Boomi, Tasktop (Planview Viz), Connect All, and/or other comparable platforms.
• Strong understanding of agile, hybrid and waterfall methodologies and how tooling supports their delivery at scale.
• Proven experience working in large matrixed global organisations, ideally within financial services or technology sectors.
• Experience leading tooling integrations, migrations or consolidations across complex enterprise environments.
• Demonstrated success in driving tool adoption, change management, and user training programmes at scale.
• Excellent stakeholder management skills and ability to build trusting relationships with internal and external senior leaders to understand their drivers and collaborate effectively to execute strategic objectives.
• Strong leadership and team management experience with ability to motivate and develop team members and build high performing teams.
• Demonstrated ability and proven track record of leading and influencing large organisations and deliverables with ability to get involved in both high and lower-level technical challenges that impact deliver.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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