GXO Logistics

Job Role:

Project Manager – Learning & Development

Department / Process:

Project Management

Location:

Mumbai

Job Description:

We are seeking an experienced Project Manager – Learning & Development to lead and drive strategic initiatives that enhance employee learning, development programs, and capability-building efforts across the organization. In this role, you will partner closely with HR, L&D, IT, and cross-functional stakeholders to manage the end-to-end delivery of high-impact projects related to learning systems, program implementation, and workforce development strategies. Your work will play a critical role in shaping a learning culture and supporting talent development on a global scale.

Roles & Responsibilities:

• Lead and manage complex L&D projects and initiatives using established Project Management methodologies (Agile, Waterfall, or hybrid).
• Lead end-to-end project management for L&D initiatives, from business case development through execution, including planning, scoping, resource allocation, risk management, and stakeholder management and communication.
• Collaborate with HR Business Partners, Talent & Learning, IT, and regional teams to define project scope, objectives, and deliverables aligned with global L&D strategies.
• Oversee User Acceptance Testing (UAT) and end-to-end validation of learning technologies and platforms to ensure functionality, user experience, and alignment with objectives.
• Monitor project progress, manage timelines, build work breakdown structures, and deliver executive-level and project detailed status reports using various project management tools.
• Communicate effectively and timely with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency.
• Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers.
• Utilize tools like JIRA, Smartsheet, MS Project, or Monday.com to manage L&D project backlogs, timelines, and stakeholder engagement.
• Manage vendor relationships and external consultants as needed.
• Build trust and credibility as a strategic partner in data transformation and project delivery.
• Manage project-related budgets and resources as needed, ensuring projects come in on-time and on-budget.
• Influence indirect reporting relationships to complete project tasks, escalating in a timely and proactive manner that drives on-schedule project delivery.

Qualification, Experience & Skills:

• Bachelor’s degree in Business, Human Resources or a related field.
• Project Management Professional (PMP), Agile, or Scrum certification preferred.
• 5+ years of experience in Project Management domain.
• Proven track record leading complex, cross-functional projects involving L&D initiatives.
• Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, matrixed environment.