What You'll Do
Avalara Professional Services is seeking an experienced functional consultant familiar with the implementation of software that supports Enterprise Resource Planning (ERP), retail, and e-commerce solutions to join our growing Professional Services team as a Project Consultant in one of our corporate offices. The Project Consultant (YOU!) takes the lead for the launch of client Avalara AvaTax software projects. The Project Consultant manages our client relationship and helps guide the client through their tax and compliance automation programs. This is an excellent opportunity for you to join an group of professionals dedicated to exceeding customer expectations in the delivery of sales and use tax automation services.
You will work from Pune office 5 days in a week. You will report to Manager, implementation
What Your Responsibilities Will Be
- Articulate and manage the scope of work for client-initiated projects related to software and data services.
- Monitor client projects and to keep projects moving forward with the support of the project team.
- Understand customer requirements and follow documented best practices for sales and use tax automation.
- Comprehend and convey our requirements related to business processes, data transformation and reporting.
- Assist clients with completing testing plans and procedures.
- Train clients on all Avalara products, integrations, and services.
- Keep projects and internal systems up to date throughout project lifecycle.
What You'll Need to be Successful
- 2 - 3 years of software delivery within the B2B sector.
- Understand and conceptualize accounting and tax processes.
- You have experience working with clients at all organizational levels
- You are teamwork-oriented with a focus on customer satisfaction and business development.
- Bachelor's degree or equivalent experience.
Preferred Qualifications
- Experience with multiple ERP and e-commerce solutions with a focus on sales order/invoicing processes.
- Demonstration of the Avalara Success Traits.
- Excellent references from management, team members and cross-functional employees at Avalara.
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