Genpact

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Director – People and Change Management Practice – Consulting

What do we do?

The Change Management Practice at Genpact works across industry sectors to support clients in delivering business transformation. As a key success factor to successful transformation and clients realizing business benefits, Change Management supports projects and programs, whether simple transitions, more complex transformations or implementation of new Operating Models within countries and globally.

We often drive the key business relationships, focusing on business benefits and the challenges of making the change happen through people's transition. Typically, we work as multi-disciplinary teams, often working with clients. This includes working at some of the most senior levels within an organization, often mentoring clients at C-level on what they need to do to deliver change. We have presence, passion and impact at our core.

Who are we looking for?

We are looking for experienced candidates with demonstrable experience across all industry sectors in delivering Change Management. We have several exciting, client facing roles for individuals with demonstrable experience delivering change programs.

Responsibilities

• Lead change management workstreams within broader consulting engagements and enterprise transformations.
• Apply expertise to help clients develop strategies for change leadership, stakeholder engagement, and driving adoption.
• Contribute to practice development initiatives around methodologies, tools, and emerging change techniques.
• Support recruiting and development of top change management consultants within our practice.
• Contribute change expertise and insights to pursue new client opportunities and strengthen proposals.
• Foster an empathetic, collaborative culture focused on inclusion and human-centered change.
• Participate in enterprise initiatives related to culture, employee experience, and organizational effectiveness.
• Incorporate diversity, equity and inclusion tenets into change management delivery.
• Encourage adoption of the practice's methodologies, tools, and technologies across Genpact.
• Share knowledge and mentor junior team members to build capabilities.

Qualifications we seek in you!

Minimum Qualifications

 Years consulting experience leading complex organizational transformations and change programs for global companies.

 Previous consulting experience is required, preferably with Big4 or Business Process Offshoring/Onshoring competitors.

 Experience acting as a trusted advisor to senior client executives (C-suite experience ideal).

 Successful track record driving new business through articulating value propositions, proposal development, and sales pursuits.

 Expertise across domains including organizational design, talent management, HR/IT transformations, operating model transitions, and outsourcing.

 Expertise in other consultancy competencies such as supply chain, Finance and Accounting, customer experience, cost reduction, digital transformation etc.

 Passion for people-focused change management grounded in empathy, inclusivity, and respect for employees.

 Strong team leadership capabilities with a track record of developing high performing talent.

Preferred Qualifications/ Skills

 Bachelor's degree required, MBA or advanced degree preferred.

 Willingness to travel and operate effectively across cultural contexts.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.