Principal Business Process Analyst

Medtronic

We anticipate the application window for this opening will close on - 1 Aug 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As a Business Process Analyst, you will play a pivotal role in driving strategic initiatives and enhancing the effectiveness of our pricing and contracting outcomes through comprehensive analysis and collaborative business process transformation.

In this role, you will lead projects and process reviews to support the improvement and integration of our pricing and contracting end-to-end processes. These efforts will focus on ensuring interoperability and scalability, maximizing value creation. You will collaborate with colleagues and commercial excellence workstreams to gather requirements and understand needs around pricing strategy, offer development and contract development & management, and pricing and contract operations. This is an ideal role for someone who thrives in a collaborative environment and has a passion for driving business success.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

  • Process Support: Create, support and/or improve critical business processes. Define and document current and future state processes while maintaining process standards as SOPs for

operating units.

  • Project Support: Lead and/or support critical projects and change management to drive adoption of new pricing and contracting systems, enabling teams to learn new processes, systems, roles, and responsibilities.
  • Stakeholder Engagement: Collaborate with stakeholders in sales, legal, pricing, contracting and marketing teams to drive change management and process standardization, ensuring they understand the changes needed. Facilitate effective communication and partner with colleagues in Change and Communications and Training to deliver on process aides and change deliverables.
  • Performance Measurement: Deliver and measure Key Performance Indicators (KPIs) to

track the value and outcomes of Americas pricing & contracting process efficiencies and

effectiveness.

  • Business Acumen: Leverage deep understanding of process strategies, business strategies and market dynamics to enhance operational effectiveness. Ensure compliance with all relevant laws, regulations, and company policies. Maintain a broad organizational perspective, considering the impact of decisions on the entire enterprise.

Must Have: Minimum Requirements

Bachelors degree required with minimum of 7+ years of relevant experience, or advanced degree with minimum of 5 years relevant experience

Differentiating Factors

  • Strong relationship building, communication and interpersonal skills
  • Expertise in problem-solving techniques, project management and strong negotiation skills.
  • Time Management Skills: Works independently and takes ownership from start to finish
  • Cross-Cultural Experience: Experience working in international markets or with diverse teams can provide valuable perspectives.
  • Solid business acumen and judgment with high attention to detail
  • Experience working within a project-oriented team.
  • Ability to develop enterprise end-to-end process flows leveraging domain expertise and cross-functional collaboration.
  • Effective communication skills with strong ability to craft messaging across a diverse set of stakeholders including business leaders, commercial teams, pricing & contracting functional teams, finance, marketing and IT.
  • Proficiency with Microsoft Office (Visio, Word, Excel, PowerPoint), Teams, SharePoint, SmartSheets, or other planning applications. Excel skills would include use of formulas, charts, graphs, and functions
  • Data Analytics Proficiency: Skills in data analytics with the ability to collect, collate and interpret data to support informed decisions
  • Experience with Lean and Six Sigma principles, including DMAIC.
  • Pricing and Contracts Knowledge: Experience with pricing & contracting systems and processes, including pricing management, contract management, CPQ, CLM, and customer incentive management systems.
  • Industry Experience: Experience in the medical device, healthcare, or pharmaceutical Industries
  • Digital Transformation: Proven experience in leading digital transformation initiatives, particularly in pricing and contracting
  • Customer Relationship Management: Experience in managing and optimizing customer relationships, particularly in a B2B context
  • Technology Savvy: Familiarity with emerging technologies such as AI and machine learning in pricing strategies and contract management systems.
  • Regulatory Knowledge: Understanding of relevant regulations and compliance requirements in the healthcare industry

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$107,200.00 - $160,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Confirmed 13 hours ago. Posted 2 days ago.

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