Citco

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

The Citco Experience Design group launched in 2024 to deliver strategic capabilities to a range of enterprise initiatives. The mission of this group is to deliver value through Design practice to arenas such as CX, Digital Transformation, process and organizational design, and product design.

CXD will champion and resource Design practice to deliver sustainable competitive advantage to Citco The Design group is expanding globally with an ever-increasing scope of activities and projects.

The Senior Designer role is an opportunity to be part of a new function which delivers impact through Design Thinking: UX research, co-creation, service blueprints, concept development and detailed design. The Senior Designer will lead and direct the design process for modules and products: prototype and iterate user interaction design and deliver hi-fidelity specifications to engineering streams. The position is based in Canada and may require some international travel to other Citco locations. This position reports to the Director of Design in Toronto, and the successful candidate will interact with business stakeholders, and other technical groups.

Your Role:

• Lead and direct activities to deliver impactful, human-centered design in a complex B2B environment
• Own UX for large complex features, including delivery of supporting artefacts
• Engage with cross-functional stakeholders, engineers and product managers to deliver elegant UX
• Deliver UX activities through prototypes, wireframes, service blueprints and high-fidelity prototypes
• Integrate user feedback and business requirements into ongoing specifications
• Advocate prioritization of design-centered changes, refinements, and improvements
• Mentor and guide Designers and other participants in research practice, and run design reviews

About You:

General

• You are passionate about the potential for impact of Design practice, dynamic, and results-oriented
• Ability to apply design principles to complex problems, from conceptual to detailed design stage
• Ready to join a great team: strong interpersonal and communication skills and ability to navigate a dynamic cross-functional environment
• Bachelor's degree in Design, HCI, Computer Science, or equivalent education and experience

Experience

• 3-5 years of experience as a Senior Designer, with supporting portfolio
• UX fundamentals: research, wireframes, mockups, prototyping, high-fidelity, usability testing
• Experience in usage of design systems to drive coherent design practices
• Beneficial: financial systems experience

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.