The Assistant Store Manager - Human Resources ensures successful performance of HR functions in the store and exercises discretion to ensure accomplishment of Division HR objectives. The Assistant Store Manager – Human Resources reports to the Store Manager.

Sales & Profit

  • Meet or exceed store sales and profits through the training, coaching and managing of the store team.
  • Meet or exceed all operational goals including HR Compliance, Scheduling and Cash Room.

People Management/Development

  • Communicate with the Store Manager, Regional HR and Division HR regarding issues and needs.
  • Recruit, interview, select and retain quality associates and ensures all positions are filled in a timely manner.
  • Maintain high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.
  • Develop and promote a diverse store team.
  • Communicate with associates on possible career paths, advancement opportunities, and development needs. Set goals and identify areas for improvement.
  • Ensure reviews are conducted in a timely manner.
  • Drive HR compliance by ensuring associates receive all necessary paperwork and HR team is trained on all systems, policies and procedures.

Scheduling

  • Schedule staffing in all departments to meet Power Hours, customer service expectations and demand.

Cash Office

  • Monitor and control cash overages/shortages.
  • Educate store team on Cash Office policies and procedures.

Manager on Duty

  • Open and close the store, including weekends, as needed.
  • Resolve customer service issues as needed. Be available for assistance at all time for associates and customers.
  • Understand and be able to use all building operating systems such as (PC/Thin Client, telephone, alarm system, copier and printers).
  • Follow all policies and procedures related to assets protection and safety.
  • Ensure safety equipment is used at all times in accordance with OSHA regulations.

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Confirmed 10 hours ago. Posted 4 days ago.

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