Tri Pointe Group

Overview

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team.

Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Arizona as an Appraisal Coordinator. This position is located in Scottsdale, AZ and will work a hybrid work schedule (M-W in office, Th-F remote).

Position Summary:

Act as a liaison to appraisers and mortgage staff by ordering/receiving appraisals, communicating with appraisers, and providing clerical services on all FHA and Conventional appraisals to assist in the loan approval process.

Responsibilities:

• Maintain electronic files and records in an appraisal management system integrated within loan origination software including processing invoices, reviewing incoming appraisal files as needed, monitoring tasks and reports to respond within required service level agreement timeframes, and providing communication to respective parties regarding status or updates
• Maintain compliance with applicable policies and guidelines, investor requirements, and Federal and State regulations.
• Communicate with Production/Operations staff and appraisers daily on file status as applicable
• Serve as a contact person for all questions related to appraisal processes
• Generate and monitor appraisal reporting to include but not limited to appraisals not yet ordered, unpaid appraisals for closing dates approaching, appraisals overdue per delivery date, in addition to quality and other production-related appraisal reports
• Process all appraisal requests, including ordering appraisals within specified timeline before closing, ordering final inspections as applicable in a timely manner before closing, and ordering appraisal review or other corrections as requested
• Communicate with and respond to appraiser questions, assist with uploading documents, and communicating the status of appraisals to management
• Upon receipt of the appraisal, submit to underwriting for appraisal review
• Update all data entry tasks related to appraisals in Encompass (loan origination system)
• Maintain a positive working relationship with staff and appraisers
• Assist production and operations management with the reconsideration of value requests, vendor issues, and appraisal delays
• Process invoices for vendor payment and closeout file in the system
• May initiate and create correspondence or reports
• May perform other processing support duties and assist with projects as needed or assigned

Job Requirements

Qualifications:

• High school diploma or equivalent. College degree preferred
• Minimum 1-3 years of recent mortgage experience, appraisal desk experience preferred
• AMC (Appraisal Management Company) experience preferred

Skills:

• Proficiency with appraisal ordering/management systems, preferred
• Knowledge of loan origination systems, Encompass preferred
• Skilled with Microsoft Office products, particularly Word and Excel
• Superior customer service skills
• Excellent interpersonal, written, and verbal communication skills
• Strong analytical ability and excellent comprehension
• Excellent time management and organizational skills
• Self-motivated with the ability to prioritize multiple tasks to meet deadlines

Physical Requirements:

• Sedentary for extended periods, 4 or more hours per day
• Visual acuity for detailed computer work
• Using fine motor skills for tasks requiring precision such as typing
• Hearing ability for frequent phone/video calls