Panda Restaurant Group

Summary of Job Description:

The Manager, Property Management position, monitors tenant payment status to ensure rents (base rent and additional rents) are collected on time. This position investigates, negotiates, and resolves high level property management issues and assists with litigation. This position manages and maintains all lease documentation and works with third-party facility managers, vendors, and tenants to resolve property repair and maintenance issues. The Manager, Property Management manages, develops and oversees and other associates, providing training and development to elevate their performance.

Job Responsibilities:

• Maximizes net operating income.
• Prepares annual property budgets.
• Continually adds value to the assets.
• Reviews and analyzes property financial statements to assess asset viability.
• Reviews and authorizes expenditures within specified budgetary guidelines.
• Audits and approves all property invoices to ensure timely payments, proper GL coding, and compliance with accounting standards.
• Collaborates with the Property Management team to handle delinquent rent collection in accordance with established policies.
• Manages and coaches the Property Management team to drive consistent performance and operational efficiency.
• Tracks, reviews, codes, and approves property invoices to ensure timely payment processing. (Consider combining with the invoice responsibility above if needed for brevity.)
• Partners with senior leadership to recruit, onboard, and develop team members aligned with business needs.
• Promotes training opportunities focused on best practices and operational tools to build team capabilities.
• Inputs executed leases, renewals, assignments, escalations, and amendments into YARDI to ensure accurate reporting.
• Oversees rent collection for all tenants in the assigned portfolio and ensures timely rent deposits.
• Reviews and reconciles tenant rent and CAM recovery charges.
• Collaborates with teams to complete annual CAM reconciliations and budgeting, and bills tenants accordingly.
• Reads and interprets legal and lease-related documents.
• Resolves landlord-tenant lease issues and determines appropriate follow-up actions.
• Builds and maintains strong tenant relationships.
• Manages the acceptance and property management setup of newly developed or acquired properties.
• Conducts periodic property inspections to ensure a first-class property condition that distinguishes CFT properties from competitors.
• Oversees the performance of all capital and tenant improvement work to ensure high-quality outcomes.
• Supervises Property Managers and works with third-party facility managers, vendors, and tenants to resolve repair and maintenance issues.
• Ensures third-party facility managers resolve maintenance issues efficiently and cost-effectively.
• Determines tenant vs. landlord responsibility for repairs per lease agreements.
• Ensures timely and cost-effective execution of all property repairs and maintenance.
• Selects contract services, negotiates vendor agreements, and monitors vendor performance to ensure compliance with service standards.
• Leads annual operational planning to identify opportunities and set measurable goals aligned with business priorities.
• Manages special assignments and projects as directed.

Must reside around the following areas:

• Remote in Texas

Office Conditions:

• 40-50%+ Travel, with some overnight travel

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*
• Benefits available for eligible permanent full time associates

Your background & experience:

• Bachelor’s degree in business or related field required
• Minimum five years of Property Management experience with increasing management responsibility; prior supervisory experience required.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
• If hired, completion of annual store training.

Pay Range: M2: $112,500 - $158,000 / Annual

• Within the range, individual pay is determined using various factors, including work location and experience.

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Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.