Guidewire Software

Summary

About Guidewire

Founded in 2001, Guidewire Software is a global leader in cloud-based software for the Property and Casualty (P&C) insurance industry. Trusted by over 500 insurers and with more than 1,000 successful implementations, we provide a complete platform that combines digital, core, analytics, and AI to help insurers adapt and thrive in a rapidly evolving industry. Our innovation is fueled by the largest R&D and services teams in the sector, backed by a global ecosystem of partners. Delivered as a cloud service, our platform is continuously evolving to meet the future needs of our customers, some of the world’s most recognized insurance brands.

Join the Guidewire Services Centre (GSC)

The GSC was established to meet growing global demand for expert implementation of our products. We’re a diverse, high-performing team that supports digital transformation projects for leading insurance companies worldwide.

We’re now looking for a Senior UX Designer to join us — our team tackles various domains within the full life cycle of insurance, from building advanced UIs for various cloud products to claims to big data and analytics. We consider designing a team sport where, together with our colleagues, we strategically solve business realities and execute scalable solutions for enterprise and customer-facing application

Job Description

Your Role as a Senior UX Designer

This role builds on the UX Designer role by demonstrating more autonomy and the ability to tackle projects that are more complex or wider in scope with minimal support. As a Senior UX Designer, you will:

• Work independently but also lead/collaborating with more senior designers and other members of your project team.
• Initiate and plan user research activities, including usability testing and interviews.
• Work collaboratively with Business Analysts (BA), customers, development and consultant teams to drive out designs that align to project/business objectives and are technically feasible.
• Work with project team members to create compelling user experience in Figma following an Experience Led Design (ELD) process, produce concept designs, prototypes and final detailed UI assets.
• Iterate on designs based on feedback from users and stakeholders.
• Document designs clearly to support a smooth design-to-dev handoff and collaborate closely with developers to ensure design accuracy.
• Craft and specify the user interface style and theme to production quality aligned to our customers' brand working with design tokens, aligned with our Jutro design system to ensure consistency across products.
• Provide expert guidance to our customers on UX best practices and lead them towards user-centered solutions, communicate and advocate for our internal design standards and process to our customers to help them align with our practices.
• Work in an Agile environment following the Scrum methodology.

What You’ll Bring

• Experience with design and collaborative tools like Figma, Miro, Photoshop, Microsoft Office, Google Workspace etc.
• Experience or knowledge of working with design systems and design tokens
• Fluent business English required, capable of clearly communicating, in both written and verbal format; additional languages (e.g. Chinese, Japanese) are a plus
• Must demonstrate excellent organizational skills
• Keen attention to detail is required
• Have the ability to manage multiple tasks and projects

Preferred But Not Required

• Insurance domain knowledge and/or experience in financial services industry
• Working experience with any insurance carriers or technology implementation partners
• Strong stakeholder and relationship management skills
• Trainer experience in Design Thinking principles

Qualifications

• Bachelors or masters program in Human-Computer Interaction, Industrial Design, User Experience Design, Design Thinking, or a field related to user experience design with an accredited college/university.
• 4-7 years of user experience design, interaction design, and user interface design in enterprise and complex business processes.
• High proficiency with design and collaborative tools like Figma, FigJam, and Miro.
• A solid understanding of accessible design and the ability to produce accessible designs with minimal support.

What Makes You a Great Fit

You’ll thrive at Guidewire if you embody our core values:

• Collegiality: We work together as equals, value diverse opinions, and support one another.
• Integrity: We act with honesty and transparency in everything we do.
• Rationality: We favor thoughtful, data-driven decisions over assumptions or ego.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.