Slack

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

At Slack, we are making work simpler, more pleasant, and more productive. Millions of users rely on us every single day to get their work done, and we take this responsibility seriously.

We are seeking a Staff Technical Program Manager. This candidate will drive programs across Product Engineering, with a primary focus on our “Slack First” initiatives. Salesforce has a mandate to make new features “Slack First” so that Slack becomes the conversational interface for Salesforce software. This TPM will work on highly cross functional programs bringing together teams across Salesforce to utilize Slack. This includes building out operations to make the planning, building, integration, testing, release, and go-to-market motions efficient and repeatable.

This TPM must be highly technical and understand software architecture so that they can represent Product and Engineering in cross functional conversations.

The TPM should embrace the benefits of moving quickly and enjoy teaming up with engineers to solve hard problems. You are a harmonizer who can drive alignment across functions. You thrive when given the chance to design systems and processes that facilitate efficient collaboration and execution. You have experience collecting product and technical requirements for complex projects that span multiple teams.

Responsibilities

• Craft and run programs that align to the highest priority Cloud integration initiatives.
• Become a domain expert in your spaces with the ability to articulate how the engineering systems works, process flows, and can quickly recognize dependencies and risks
• Be a strategic partner to senior product and engineering leadership. Become a strong influencer with credibility with peers and stakeholders, capable of building productive, trusting relationships with partners.
• Develop and roll out operational strategies, tools, and processes for new and existing teams
• Build and maintain timelines, project plans, and communication artifacts to ensure everyone is operating from the most recent and accurate information
• Create and modify dashboards, track dependencies, run reports, and flag risks
• Build automated reporting and alerts for bugs, risks, and sprint reports. And provide regular updates on programs via reports and presentations.
• Track areas of concern, escalate risks, and identify blockers with accountability for ensuring resolutions are reached
• Track end-to-end projects against the committed dates and release schedule

Requirements

• At least 7 years leading planning, program management, and project lifecycles in a dynamic product or engineering organization
• Bachelor's degree in Computer Science or Engineering, or two years of equivalent training, or work experience
• Experience working on large cross functional programs bringing together teams with different ways of working and conflicting priorities.
• Excellent verbal and written communication skills, with sufficient level of technical capability to effectively communicate with engineers, scope technical projects, and identify technical risks
• Incredible organizational and interpersonal skills, and experience managing activities across multiple teams
• Demonstrated track record of delivering complex projects and programs with cross-functional teams
• Experience with agile and/or lean product development practices and principles
• Self-motivated and the ability to motivate others
• Can effectively navigate and cope with change and operates well in spaces with ambiguity

Bonus Points

• You can draw from your experience of working on programs
• Experience with additional productivity and tracking tools
• SQL, scripting

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $185,500 to $268,900.

For California-based roles, the base salary hiring range for this position is $202,700 to $293,900.