CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Overview

At CVS Health, our retail business is a critical part of our strategy – it’s where and how consumers can take care of their everyday well-being with products that help with physical, mental, social and emotional well-being. Price & Value are a key component of the customer experience. We are looking for passionate, innovative, customer-centric thinkers who are comfortable using data, technology, critical thinking skills and insights to drive business results.

As the Manager of Price & Value Business Ops & Strategy, you will be responsible for facilitating the delivery of Price & Value Transformation initiatives, with a focus on driving capability development, strategic and implementation planning, and execution across program workstreams. You will also assist in developing and facilitating management routines to enable action against KPIs for the business. You will report into the Lead Director and, together, will provide regular reporting and insights to senior management, highlighting successes, areas for improvement and strategic recommendations.

In general, this role:

• Advises the leadership team on best practices, industry standards, and organization-specific requirements for project and process management.
• Develops relationships across the organization, fostering collaboration, transparency, and alignment throughout the project and process management lifecycle.
• Manages all systems and tools utilized in project and process management, ensuring their effective implementation, maintenance, and optimization.
• Designs or participates in the design of robust and scalable processes and methodologies to enhance project and process management effectiveness.

Primary Job Duties & Responsibilities:

Develop robust strategies.

• Assist in development and execution of a comprehensive short and long-term transformation strategy roadmap to meet the business objectives of the Price & Value strategy
• Routinely engages with peers and across stakeholder groups on future processes and capabilities, adapting plans as necessary to meet dynamically changing retail consumer environment
• Closely monitors macro and micro trends in the retail environment to evaluate competitive landscape using internal/external data; makes adjustment recommendations to strategy and actions accordingly
• Navigates ambiguity and change to achieve goals despite potential obstacles
• Partners with the Price and Value teams to continually innovate the holistic price, promotion, and coupon strategy, delivering a value proposition that is compelling and accessible to customers. This includes participation in strategy development, experiementation design & execution, process improvement, capability development, executive communication, talent development, etc.

Manage and drive implementation of strategic project plans imperative to achieving organizational goals. Build processes and timelines to ensure cross-functional alignment and establish clear accountability. Bring knowledge of best project management tools and methods

• Leverages a results-oriented mindset to assign appropriate timelines and accountabilities for initiatives, projects and deliverables. Empowers the team to drive action steps to bring to completion
• Develops tools and processes to allow seamless project and program management and foster alignment

Deliver Results. Develop and KPIs to monitor success. Track progress and communicate status on a regular basis to internal and external stakeholders.

• Routinely inspects and monitors key processes and functions; institutes improvement measures as needed
• Develop key strategic updates, presentations, and content for senior leadership meetings.

Build strong relationships with cross-functional peers and leaders as required in support of strategy implementation

• Develops strong, and trusted, relationships with key stakeholders in Marketing, Merchandising, Supply Chain, Store Operations and DDAT
• Continuously looks for opportunities to drive efficiency and productivtiy across the team
• Successfully recommends solutions that break down barriers to achieve cross-functional performance milestones.

Essential Qualifications and Functions:

• 5+ years’ experience in business strategy, retail or digital customer experience
• 5+ years’ experience influencing without authority
• 5+ years’ experience demonstrating a keen ability to distill complex ideas into simpler framework and illustrations
• 5+ years’ experience demonstrated ability to prioritize and deliver on multiple concurrent initiatives that have significant impact. Flexible and comfortable with ambiguity and white space
• A passion for retail, customer experience and experience evolution within digital or IT
• Bachelors degree, or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.