Western Alliance Bank

Job Title:

Project Portfolio Management System Manager

Location:

CityScape

What you'll do:

As the Project Portfolio Management (PPM) System Manager you'll be responsible for the configuration, maintenance, and evolution of the enterprise PPM solution, leading strategic execution across the organization’s project and portfolio management functions. In this role you'll support Workfront, as well as regularly assess future tool functions and capabilities based on the company’s needs, making key decisions based on those assessments. You'll ensure the PPM tool is tailored to the company’s specific needs and is aligned with other systems to ensure data accuracy and consistency. You'll provide user support and training, helping team members and stakeholders effectively use the tool to manage resources, schedule, budgets, and project risks. In addition, you'll play a strategic role in project portfolio management, collaborating with project managers, program and portfolio managers, and senior leadership to ensure the tool provides valuable insight into project performance and alignment with organizational and strategic goals.

• Responsible for driving development and maintaining functionality in the platform to support Workfront or similar PPM tool as the organization’s system of record for Portfolio and Project Management. Advise on business, user, and system requirements. Keep abreast of industry best practices and advancements in project and portfolio management platforms that may better support enterprise objectives and assess their effectiveness against the Workfront platform. Lead implementation of new platforms and the migration of data from existing platforms.
• Lead discovery meetings with teams to map current and future state process and data diagrams to recommend solutions. Manage licensing and user access levels. Build and test functionality in alignment with best practices and design specifications. Maintain documentation as required to provide application integrity. Oversee as well as conduct user acceptance testing and obtain sign off from stakeholders. Provide support and training on new features to maximize consistency and efficiency. Determine training objectives and develop curriculum. Create course materials and other teaching aids as required. Ensure materials address all access levels, user personas, and reflect current product features. Conduct virtual, technical trainings for users of varying skill sets.
• Provide high quality support through resourceful, technical problem solving. Direct internal customers to correct resource or provide a resolution. Report creation and dashboard configuration for internal teams and external clients. Support queue management of risks and issues. Provide timely, effective support. Develop preventative solutions as required.
• Ensure any potential risks to the integrity and support of the enterprise platform are managed appropriately through effective risk controls and control testing. Owns relationship with vendors, building appropriate partnerships, holding the vendor accountable to SLAs, and achieving return on investment for using the platform. Lead contract renewal and negotiations on behalf of the organization.

What you'll need:

• 7+ years of related experience.
• Bachelor's degree in related field required.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced experience in Workfront or similar industry leading PPM tool System Administation. Advanced knowledge in Workfront Fusion or similar PPM workflow automation, and business process analysis.
• Advanced experience with independent troubleshooting, and organizational change management mehtodoligies (e.g., PROSCI).
• Advanced speaking and writing communication skills.

Benefits you’ll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation