American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

GREWE Design and Construction Department is part of the global real estate team at American Express (Amex) responsible for the planning and execution of design and construction projects. GREWE supports over 65,000 Amex colleagues and contractors in over eight million square feet of property located in 41 countries. GREWE D/C also supports various Amex business units that have specific and unique requirements relating to the design and/or construction necessary to support American Express business ventures.

Our real estate portfolio includes 20+ Centurion Airport Lounges that deliver premium experiences for American Express card members. The Centurion Lounge Program continues to grow and will require the support of GREWE D/C to implement. This position is an exciting opportunity to strengthen Amex’s portfolio of Centurion Lounges which supports the card business. The ideal candidate will bring a robust background in design and construction, process optimization, and vendor management to American Express Co.

The project manager supporting the director and Centurion Team within Amex. The position will be key to support the delivery of this unique project type. Projects vary in scope and scale and the responsibilities of the PM will include implementation of process, procedure, and controls to deliver renovated, new, and/or uplifted lounge locations, and objectives as outlined by the director in charge of the program.

The PM will report to the GREWE Design and Construction Program Director based in New York City. The role will include travel as necessary and working directly with the design & construction team at Amex offices at 200 Vesey in NYC three times a week (if not traveling). Due to the responsibilities of this role the candidate will be expected to manage, plan, and coordinate travel itineraries and requirements. The ability to travel and to work efficiently in a mobile environment required.

How will you make an impact in this role?

This position will focus on supporting the program director with management of the “end to end” project process program standards, process & controls, vendor management, budgeting, scheduling, and close-out.

The role is both a challenge and an opportunity due to the variety of projects, project locations and the variety of stakeholders.

The ideal candidate must meet the following key requirements:

• A grounding in general industry knowledge related to the design and construction Industry including understanding of financial terms and principles as they apply to the design and construction process. The skills to anticipate regulatory and approval processes as well as critical path workflow to ensure positive project momentum. Also, a good to fully informed understanding of typical infrastructure systems that would support the genre of Lounge’s.
• Vendor Management: the ability to analyze and interpret service agreements and contracts with professional engineers.
• Time Management: Various stakeholders and leadership are remotely located. The role would require communicating as necessary to coordinate remotely as well as across time zones with consistent follow through.
• As part of the team the candidate will drive procedural processes and compliance controls “end to end” and uphold governance and accountability for projects.

Essential Functions

• Project inception: Assist in procurement of the AE and construction teams to perform scope related to existing conditions assessments, programming, feasibility studies, and budgeting. Tracking and coordination of regulatory submissions, bidding, construction, and project closeout documents.
• Project Documentation: Generating and maintaining the overall Project Plan developed in tandem with various stakeholders and the Program Director. Assist the Director to guide the projects through American Express’ internal compliance processes and meet with stakeholders on a continual basis to ensure project stakeholder understanding and alignment.
• Process Optimization: Facilitating communications among and between various stakeholders by providing the necessary document framework to support alignment of Project status and delivery. Leading the projects through external stakeholders’ processes.
• Vendor Management: Ensure the consultant partners deliver, are responsive, and comply with program, applicable guidelines, codes, and standards and meet established schedule, and budget targets. Helping manager vendors to think strategically.
• Coordination with Procurement: Manage the RFP and competitive bid process with stakeholders (with procurement team) and participate in selection of vendors and contract negotiation.
• Process Management: enforce protocols to maintain consistency, compliance, and efficiency to ensure projects are completed in accordance with all audit and Amex requirements across various Country requirements.
• Governance: deliver on procedural processes and compliance controls required by Amex leadership and finance.

Minimum Qualifications

• Bachelor's degree in architecture.
• 7+ years of work experience in project management, three years of which would include management of multiple and or highly complex projects.
• Must have advanced experience in Microsoft Excel and PowerPoint (Pivot Tables, Data creation, etc.)
• Understanding project management methodology focusing on risks to project delivery which includes identifying and forecasting project issues with the objective to mitigating risk.
• Understand conditions of leases with respect to construction, facilities design, and impact of economic and local contracting issues related to construction.
• Passionate about delivering premium customer service, with an emphasis on the Amex brand and culture.
• Strong skills in communicating project requirements, project status, and issues relating to project delivery. This would include soft skills such as verbal communications as well as hard skills associated with the ability to produce supporting documentation that is clear and concise.
• Follows through on project deliverables, ensuring completion to specified standards and within agreed upon timelines. Follows up on project issues and escalations, ensuring prompt resolution.

Preferred Qualifications

• Airport construction experience a plus.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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