athenahealth

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Senior Medical Coding Service Integrity Associate

We are looking for a Senior Medical Coding Service Integrity Associate to join the Medical Coding team within our Customer Success division. In this role, the Senior Medical Coding Service Integrity Associate will be responsible for the delivery and execution of business solutions for athenahealth’s Medical Coding Services within the Technology Enabled Services organization. This individual will be tasked with developing and implementing solutions to improve customer value and athena operational efficiency. To succeed, the Senior Medical Coding Service Integrity Associate will need to be a strong analytical problem solver and an excellent communicator. The Senior Associate will act as a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge of Medical Coding standards and guidelines. In addition, the Senior Medical Coding Service Integrity Associate will manage and influence project teams to action, balancing urgency while cultivating lasting collegial relationships.

Job Responsibilities

• Use both hard data analysis and qualitative evaluation to determine root causes of a problem
• Analyze trends to deliver clear and compelling data story to stakeholders
• Design elegant solutions that favor automation, work prevention, and product enhancement over manual workflows
• Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery
• Lead initiatives and projects that improve client and operational outcomes over a planning cycle, representing broad subject matter expertise
• Discover customer requirements and improve the service by incorporating feedback into product and service prioritization
• Present project purpose, updates, and outcomes to Service Integrity and stakeholder leadership, demonstrating command over all components of the project
• Provide support, mentoring, and ongoing education opportunities for new hires and colleagues across Service Integrity, creating content and collateral as needed

Typical Qualifications

• Bachelor’s Degree (or commensurate level of professional experience)
• CPC and/or CCS certified from AAPC or AHIMA required
• 3+ years of professional experience in Medical Coding
• Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders
• Demonstrated ability to assume sole and independent responsibility for various projects
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote
• Knowledge of Lean Six Sigma and Agile development methodologies preferred
• SQL experience preferred

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity