We are open to supporting 100% remote work from anywhere within the US, preferably with a work schedule aligned to Eastern Standard Time. May be required to attend monthly meetings in the Metro DMV area*
ICF’s Digital Modernization & Experience Group is a rapidly growing, entrepreneurial, technology business unit, seeking a Senior Salesforce Practice Architect. We transform how public sector clients modernize their data, services, and systems and engage their constituents to have the greatest impact on public well-being. Partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Appian, AWS, Microsoft, Snowflake, and Databricks, we bring deep mission insights, fit-for-purpose technology, human-centered solutions, and best-in-class engagement. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.
We are seeking a Senior Salesforce Practice Architect to support our public sector projects – federal and state. As a Senior Salesforce Practice Architect, you serve as a technical leader in the organization. You will shape the solutions we deliver, co-create our go-to-market strategy, drive innovation in Salesforce solutions, and ensure the growth of our people and our business. This role combines an exceptional depth of technical expertise with visionary leadership, influencing the development of cutting-edge Salesforce solutions, fostering knowledge-sharing, and engaging in thought leadership within the Salesforce community.
Your responsibilities include:
Growth: Contribute to the growth of the business. Lead the development of client roadmaps to identify and foster new opportunities for ICF services and Salesforce license sales. Present proposed solutions to potential clients, explaining the technical details in a clear and understandable manner. This may involve interacting with both technical and non-technical stakeholders. Collaborate with the proposal teams and create compelling proposals and oral presentations that outline the technical aspects of the solution, including implementation plans, timelines, and cost estimates, and ensure that the proposed solutions address all the specific requirements outlined in the solicitation documents.
Innovation: Serve as the unequivocal expert in our Practice’s strategic initiatives. Lead the design and development of innovative Salesforce solutions that align with ICF’s go-to-market strategy: Build the Practice brand throughout the Salesforce ecosystem, setting our organization as the thought leader within the space.
Talent Management: Stay abreast of and be a leader in the latest advancements in Salesforce and integrated technologies, tools, and industry trends. Foster growth of our Salesforce talent pool by targeting career pathways for teammates that align with business objectives; identify, mentor, and coach individuals ready for greater responsibilities; and tailor growth plans for those in need. Lead the mentorship program for all technical practitioners and the corps of Salesforce architects in growth and thought leadership.
Delivery Excellence: Design the implementation framework and plans to ensure repeatable, quality delivery, and support marketing and sales go-to-market strategies. Identify new methodologies, technologies, and best practices to institute within the Practice’s delivery methodology. Ensure practice-wide understanding and adherence to these new concepts, procedures, and best practices.
10% - potential travel to client locations
Required Experiences and Certifications:
12+ years of experience implementing or architecting Salesforce and similar SaaS solutions.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply
Able to obtain and maintain Federal Public Trust and/or Security Clearance
Certified in one or more mainline certifications, with preference for the following:
Salesforce Certified OmniStudio Consultant
Salesforce Certified Public Sector Solutions Accreditation
Salesforce Certified Platform Developer I
Salesforce Certified Application Architect
Salesforce Certified System Architect
Salesforce Certified Data Architect
Salesforce Certified Sharing and Visibility Architect
Salesforce Certified Integration Architect
Salesforce Certified Technical Architect (CTA)
The ideal candidate will also have:
#DMX24
#Indeed
#Li-CC1
#Clearance
#icfsalesforce
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Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$143,663.00 - $244,227.00
Nationwide Remote Office (US99)
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