Xerox Corporation

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Job Description

At Xerox, we are redefining the workplace experience. We leverage our deep heritage in innovation to deliver essential workplace solutions that simplify how work gets done today. We are committed to excellence, innovation, and delivering value to our clients through cutting-edge technology and exceptional service.

Xerox is seeking a proactive and detail-oriented Client Sales Support Associate to join our high-performing team. In this critical role, you will support Client Executives by serving as a key liaison between our clients and internal departments—including Managed Services, Enterprise Sales, and Advanced Solutions. You’ll play a central role in enhancing client relationships, identifying technology solutions that align with business operations, and ensuring seamless communication and service delivery. The ideal candidate is a strong communicator, highly organized, and self-motivated, with the ability to thrive in a fast-paced, collaborative environment.

Primary Responsibilities

• Serve as the communication bridge between Client Executives and internal departments to foster collaboration and operational efficiency.
• Research client business operations to support the identification of technology solutions tailored to their needs.
• Maintain and grow client relationships through regular, proactive communication and support.
• Assist in the preparation of reports, proposals, and presentations to enhance client engagements.
• Prioritize and respond to client inquiries via phone, email, and other channels regarding quotes, orders, specifications, and special pricing.
• Troubleshoot client issues and provide expert-level assistance on technology-related questions.
• Work with operations teams to create and update client account information in internal systems.
• Provide regular updates and insights to Senior Client Executives and step in with support when needed.
• Participate in ongoing company and vendor-led training sessions to stay informed on industry developments and product offerings.

Required Skills and Qualifications

• Strong attention to detail with the ability to set and manage realistic expectations.
• Excellent multitasking abilities in a high-volume, fast-moving work environment.
• Clear and effective verbal and written communication skills.
• Superior organizational and time-management skills.
• Self-driven and motivated with a solution-oriented mindset.
• Ability to build and maintain strong client relationships.
• Capable of working independently and managing tasks with minimal supervision.

Why Join Xerox?

• Opportunity to work with an industry leader and an innovative global team
• Career growth and advancement within a supportive environment
• Access to cutting-edge training, tools, and technologies
• Competitive compensation and benefits package

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