Job Description
The purpose of this position is to "seek to bring forth and establish the cause of Zion" by managing and coordinating events that is reflective of the church's values and standards.
Assistant Coordinator, Guest Service Missionaries
The Assistant Coordinator, Guest Service Missionaries, is an intermediate professional and reports to the Events Services Supervisor. This is a dynamic role that combines event coordination with product management expertise.
This position is pivotal in ensuring the successful execution of events held in facilities managed by the HQF Department. It provides a vital contact for coordination and supervision of event planning, development, and setup. The Assistant Coordinator, Guest Service Missionaries, works with and understands a wide range of sponsors and event types and works with a high level of professionalism with all sponsors, departments, and related event support groups.
They will also be in attendance when managing an event, often in the evening, on the weekend or holidays.
Shift Details:
- Monday - Friday
- 8:00 am-5:00 pm (40 hours a week)
- Locations: This is an onsite position at the Conference Center Building
- Must be willing to be in attendance when managing an event, often in the evening, on the weekend or holidays.
- This is a full-time benefited position
This position does not qualify for individuals required to work on the Ensign College campus.
Responsibilities
- Collaborate with various stakeholders to plan, coordinate, and supervise events while also gathering and prioritizing customer requirements to enhance the event experience. Stakeholder Coordination: Collaborate with Facility management, parking services, caterers, security, PSD and event sponsors to plan, schedule and set up events.
- Act as a product manager by actively engaging with event sponsors, church leaders, and church departments to gather and prioritize customer requirements.
- Continuously refine event offerings based on feedback to create successful and appealing events.
- Provide expert advice to church leaders and church departments on ticketing, ushering, and event staging.
- Create detailed Event Information Sheets and prepare work orders in scheduling software to facilitate seamless communication between organizations and ensure that event requirements are met efficiently.
- Assist with event budgeting, forecasting, and reconciliation of budgets, to allocate resources effectively.
- Train and supervise volunteers assisting with event facilitation, emphasizing the importance of meeting customer expectations.
- Administer organizational policies and procedures related to the use of CSMs serving as event coordinators augmenting full time personnel in support of assigned events.
- Assist the Senior Events Coordinator and Client Support Services manager in other related duties as required.
Qualifications
Required
- Bachelor’s degree in business, communications, public relations (or related field), or applicable equivalent experience.
- 2 years' experience in event management, public relations, or related area.
- Exceptional ability to organize and coordinate all phases of event management.
- Ability to use a variety of computer software and related devices used in generating documents, schedules, setup renderings, etc.
- Excellent communication skills, calm and rational decision maker.
- Able to work at a computer, sitting down for long periods as necessary.
- Able to walk and move from one place to another for events as necessary.
Preferred
- Knowledge of crowd management processes is preferred, including a working knowledge of operational plans, charting, and managing ingress and egress plans for audiences.
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment.
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