ING

ING is looking to recruit a Business Analyst (BA) for the daily coordination of an Advanced Analytics functionality (Machine Learning) within the Transaction Monitoring area. The BA will act as a bridge between PO, stakeholders and the platform/development team consisting of BAs and Dev/Ops Engineers. During the rollout/implementation phase, extensive support is also required.

In the initial phase, the BA SATM (Secondary Analytics) will support the program in onboarding several countries to the SATM solution. This new SATM solution serves as an addition to the existing Transaction Monitoring solution. Following this phase, you will be responsible for coordinating the business-as-usual of the solution. This will entail periodic processing, threshold setting, and extensive communication with other TM teams, country contacts, model developers, operations and TM Management. You will gather insights on performance to improve on the processes around the solution and improve on effectiveness.

We are looking for you if you:

• have at least 3 or 5 years of proven working experience as a Business Analyst.
• have experience with translating stakeholder demand into solutions and documenting the design.
• have proven track of working with software development and roadmap delivery.
• have experience in the refinement of the user stories and writing technical documentation BRD (Business Requirements Documentation) FSA (Feature Solution Approach).
• are a proactive, can-do, no surprises and positive mind-set.
• have experience in reputable financial services organizations in a specific domain/area like Financial Economic Crime, Anti Money Laundering or Compliance.
• are familiar with Agile development methodology.
• have an ability to transform complex requests into simple and concise demands and document the design.
• have the ability to identify problems, analyze key information and make connections, in order to find appropriate solutions.
• have a bachelor’s or master’s degree.
• are fluent in English speaking and in writing.

You’ll get extra points for:

• You have technical skills, and you are familiar with working together with IT and solution-built driven teams.

Your responsibilities:

ING Hubs Poland is looking for a BA for SATM squad within the Global FCFP Transaction Monitoring. The BA plays an important role in the squad on the cooperation between the business and IT Developers of the squad. As a BA you will take an active role in the refinement of the user stories, write documentation (BRDs, FRDs), and support the Product Owner (PO) and squad with your process knowledge, ensuring compliance by design. You refine and guarantee that the capabilities of the platform are properly translated to the SATM squad team members.

• You support the Product Owner and squad, ensuring compliance by design.
• You refined the stories for the Squad that are aligned with the Product Owner’s objectives of the product and process.
• You refine the stories to have them written in a straightforward and executional way to optimize the velocity in the teams.
• You look beyond your Squad; you work together with the Business Analysts and Squads on our Tribe to create one service and align on the bigger picture and process.
• You analyze business requirements for the development of products and services in the KYC scope and translate the requirements to designs, data demand and processes.
• You translate and document the business needs in a clear, structured and understandable manner.
• You collaborate with colleagues from the Global KYC Transaction Monitoring Pillar to ensure all solutions and processes are compliant with ING’s policies and standards and fit-for-purpose.
• You give and ask for constructive feedback.

Information about the squad:

ING Hubs Poland is an Equal Opportunity Employer and place a high value on diversity and inclusion of our employees. TM Payments & Shared Solutions is part of Global Financial Crime & Fraud Prevention organization within ING COO which delivers global solutions across 20+ countries, affecting 36 million ING customers. Through this, we will be able to deliver our customers an optimal KYC experience, whilst remaining compliant and in control of our risks and processes on a global scale.

In this role, you will work in close collaboration with your Product Owner, who you will support in rolling out the SATM solution to the countries. Your squad will consist of PO, 3 Business Analyst and 6 Developers from different cultures and backgrounds with squad members located in Poland, Manila and Netherlands. We are looking for a team player with very good communication skills with a proven track record in delivering and monitoring the product in a multidisciplinary, international team with complex objectives, operating in a fast-moving, challenging environment.

The role naming convention in the global ING job architecture will be “Financial Crime Prevention Process Design & Control III”.