Ramsey County, MN

Basic Function

The current vacancy is in the Public Works Department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

This position provides system administration for the Enterprise Asset Management System in AssetWorks. This full-time role provides the solutions for system support and software implementation. Responsibilities include troubleshooting, testing and validation, system configurations, data management, training and support, reporting, and documentation in collaboration with business areas, technical teams, and end users. We are searching for highly skilled applicants with strong technical aptitude and a service-oriented approach.

Job Class Basic Function:

To analyze and evaluate, design and implement solutions, programs, methods and procedures, to increase the efficiency of departmental operations and improve the quality and accessibility of business functions, information and processes; to provide instruction regarding the use of line of business systems; to run and modify data reports; and to perform related duties as assigned.

Senior Management Analyst

This position provides lead technical direction for system administration. Note: this is NOT a supervisory position. This position will lead system configurations, data management, functional testing, and user training. In addition, analyze and evaluate, design and implement solutions, programs, methods, and procedures, in order to increase the efficiency of departmental operations and improve the quality and accessibility of business functions, information, and processes; to act as project leader on designated management analysis projects; to design methods of data transfer and manipulation and to design and create reports from this data; and to perform related duties as assigned. This is the advanced specialist/lead worker class in this class series. Duties represent highly complex and sensitive management analysis functions that tend to impact major units of a large department or the activities of more than one county department. In addition, employees in this class may function as lead workers and project leaders on such projects; and perform related duties as assigned.

Hourly Range: $34.50 - $51.76

Management Analyst

This liaison role provides support for implementing software and assisting users for the Enterprise Asset Management System in AssetWorks. This role provides timely help desk support for software issues. This position will assist with testing, configurations, data management, training, and user/documentation management. This position will analyze and evaluate, design and implement solutions, programs, methods, and procedures, to increase the efficiency of departmental operations and improve the quality and accessibility of business functions, information, and processes; to provide instruction regarding the use of line of business systems; run and modify data reports; and perform related duties as assigned.

Hourly Range: $31.90 - $47.85

Please click this link for more detailed information regarding this position:

Management Analyst (Download PDF reader)

Flexible Workplace

This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy.

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.

Examples of Work Performed

1. Work closely with subject matter experts (SME's) to gain an understanding of the department's operations, systems, and business functions; analyze operational systems, programs, methods and procedures by obtaining and discussing relevant information with affected parties; research problems, prepare necessary documentation (such as work distribution charts, flow charts, movement studies and process-and-operation charts); and apply other appropriate analytical methods in order to develop the information needed to evaluate current operations, determine if existing processes could be enhanced, or identify operational needs.
2. Evaluate on a continuous basis the results of analyses to be used by the department to ensure they meet business needs by identifying redundancies, unnecessary or wasteful procedures, inappropriate methods, inefficient equipment and defining other procedural or operational problems to develop plans for revising or creating new solutions.
3. Provide initial and ongoing instruction and expertise in the use of line of business and other county, state, or collaboratively operated systems.
4. Assist in designing new or improved solutions by establishing a time frame for a scoping phase, design concept or project to be completed, setting priorities for work to be done including proposing work distribution plans, investigating and determining the feasibility of changing procedures through the use of electronic or other means; assist in the preparation for applications testing, and/or developing other plans to revise or create new solutions of maximal efficiency; and prepare and present information appropriately to affected parties.
5. Prepare reports on the analysis, evaluation, design or implementation of systems as required; build, run and modify data reports via query or other tools. This may include extraction of data from internal or external databases.
6. Implement plans for new or revised systems or solutions by planning, scheduling, and coordinating related activities, which may include managing system access and backup to line of business applications; may act as system administrator for line of business applications.
7. Identify department training needs; develop and update training plans and curricula; plan and execute recurring training programs for new and current employees including preparing and updating training guides and job aids, as needed.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7.

Minimum Qualifications

Education: Bachelor's degree in Public Administration, Business Management and/or Administration, Management Information Systems, or a related field.

Management Analyst Experience: None.

Senior Management Analyst Experience: Four years of experience in management analysis or related analytical experience.

Substitution: Equivalent combination of education and related experience.

Certifications/Licensure: Valid class D driver’s license required depending on assignment.

Preferred Experience:

• System Administration experience for software implementation and/or system support with AssetWorks or an equivalent asset management system and/or with other Software as a Service (SaaS) programs.
• Help desk support; knowledge and experience with one or more programming language (Crystal, Power Automate).
• Knowledge and experience with database management, including visualization and exporting data (Power BI) and importing data such as for data loading (Excel).
• Experience in project management, business analysis, training and instructional approaches and methodology, data analytics, process mapping, and reporting.

Exam/Screening Process Information

The examination process will consist of the following sections with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for the Management Analyst or Senior Management Analyst will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions -do not mark "see resume" or "see work history" as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Management Analyst or Senior Management Analyst. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 60 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been certified and of their status.

Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

It is preferred that you apply online. If you are unable to apply online, you can print a paper application for this posting by clicking Paper Application (Download PDF reader). To apply with a paper application, you will need to submit your answers to the supplemental questions associated with this posting AND your completed paper application.

For further information regarding this posting, please contact lindsey.hunter@co.ramsey.mn.us.

Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at https://www.ramseycounty.us/employees/employee-open-enrollment-2025-benefits

• Medical, dental and vision insurance
  • The County contributes a bargained percentage to the medical and dental monthly premium
  • Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family
  • Blue Cross Blue Shield Medical insurance – three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
  • MetLife Dental Insurance – two plan options offered
  • VSP Vision Insurance – Advantage Plan offered
• Pre-tax Benefit Program
  • Pre-tax medical, dental, vision monthly premium deduction option
  • Dependent and Health Care Flexible Spending Accounts
  • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan
• Paid time off
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
  • 11 scheduled holidays and two floating holidays
  • Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
  • Wellness incentive allows conversion of unused sick time to vacation or pay
• Retirement benefits
  • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
  • New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years
  • Deferred compensation - 457(b) account with employer match
  • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation
• Transit and parking
  • Fully funded Metropass.
  • Transportation/parking expenses reimbursement account
• Employee well-being
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming
  • Flexible work policy with hybrid work options for eligible positions
• Life Insurance and Disability leave
  • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
  • Long-term Disability – County provided coverage replaces 40% of the employee’s lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
  • Short-term Disability – option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period
• Career development
  • Tuition reimbursement, up to $4,000 per year
  • Online professional development opportunities through the Learning & Development Center
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
  • Employee resource groups – help employees build connections through common bonds with colleagues

For information about Ramsey County's 2025 benefits, visit: https://www.ramseycounty.us/employees/employee-open-enrollment-2025-benefits

Read Full Description