Amazon

DESCRIPTION

Are you customer obsessed, smart and analytical, strategic yet execution focused, entrepreneurial, and passionate about e-Commerce? Are you interested in being part of a the emerging marketing team? If yes, this opportunity will appeal to you. Join Amazon PLX team as Sr. Program Manager, and help define the course of the emerging Mobile Growth and Lifecycle business, created to deliver experiences suited to value-seeking customers.

We are looking for an entrepreneurial, innovative and analytical candidate, who must be able to work at both a strategic level and at the execution level.

This candidate will have a strong understanding of all aspects of the customer funnel and possess great project management and influencing skills to work across multiple teams to achieve success. The successful candidate will be a strong communicator, great at meeting multiple deadlines, and comfortable with operating on large sets of data, engaging with senior leaders worldwide.

Key job responsibilities

• Define and execute tactical and strategic plans towards achieving the program vision and goals through efficient program, operations and stakeholder management
• Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem, achieve buy-in from stakeholders and actively report progress on the goals
• Work with marketing, tech and product management teams to understand program requirements and jointly develop a solution which solves a larger business problem
• Serve as leaders and point of contact for escalated contact resolution for complex problems
• Continuously perform data based Analytics to identify issues and report key insights, subsequently building data backed business cases
• Develop and maintain key relationships with internal stakeholders locally and around the world

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• English proficiency

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.