SCRUM Master / Senior Operations Specialist (f/m) for SAP Concur


Requisition ID: 176186
Work Area: Software-Design and Development
Location: St. Leon-Rot
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP’s vision is to help the world run better and improve people’s lives.

As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

Now it’s your turn to take the next step and help make the world Run Simple.

SAP Concur is a leading provider of integrated travel and expense management solutions. SAP Concur’s easy-to-use cloud based and mobile solutions help companies and their employees control costs and save time. SAP Concur® Connect is the platform that enables the entire travel and expense ecosystem of customers, suppliers and solution partners to access and extend Concur’s T&E cloud. Concur is trusted by thousands of companies in more than 100 countries and reaches millions of employees worldwide.

We're proud of what we've accomplished so far, but now it is time to take it to the next level, and to do that we need you.

As an Agile Scrum Master you will be working intimately with 2-3 Agile teams to ensure the thorough planning and efficient execution of every sprint. You will be responsible for ensuring that your Agile teams embrace Agile business and development practices throughout the product lifecycle including planning, execution, launch, and support. This role also requires Agile coaching of teams, individuals, and leaders, including Development Managers and Product Owners. You may also be involved in the development and mentoring of colleagues who are looking to assume a Scrum Master role.

We’re looking for an outstanding Agile Scrum Master who knows how to work with teams of product managers and highly skilled engineers in a fast moving Agile environment. You are passionate about Agile, communication, and human dynamics, and have an insatiable appetite for helping people excel. You are constantly on the lookout for ways to improve the status quo, able to maintain a broad perspective while paying attention to details, and take great pride in your work. A self-starter, you are not afraid to raise issues and drive change to remove impediments from your team and also improve the greater organization.


  • Drive team productivity by assuming the Scrum Master role for up to 3 Agile teams.
  • Drive and lead planning, daily stand-ups, demos, and retrospectives for your teams.
  • Anticipate and aggressively remove obstacles that slow down or prevent work completion.
  • Embrace, coach, and evangelize Agile values and principles to individuals and teams across Concur.
  • Build team cohesion and foster open and honest team communication.
  • Collect, report, and refine Agile metrics to quantify and communicate team performance.
  • Help identify and implement improved processes and practices while reinforcing Agile principles
  • Ensure that teams are effectively executing against the highest value priorities.
  • Work closely with the Product Owner on roadmap creation, forecasting activities, and team planning.
  • Provide "go to" leadership, transparency, and visibility to the entire Concur organization.
  • Operate under moderate supervision.
  • Be aware of, and comply with, all corporate policies.

Required skills

  • Bachelor's degree in Computer Science, Business Operations, or other relevant discipline.
  • 3+ years of project, product, or technical leadership in a software development environment.
  • Minimum 3 years' experience as a dedicated Scrum Master and / or Agile Coach.
  • Expert knowledge of Agile framework and methods (i.e. Scrum, Kanban).
  • Very good communication skills in English and German (oral, written)
  • Deep skills in estimation, story slicing, story refinement, and other Agile techniques.
  • Solid experience leading Scrum events: Planning, Daily Scrums, Reviews / Demos, and Retrospectives.
  • Outstanding communication, facilitation, organization, and coaching skills.
  • Ability to productively converse with business stakeholders and engineers alike.
  • Experience with Agile in multi-team organizations.
  • Experienced in use and configuration of one or more Agile management tools (i.e. Jira, VersionOne, Rally).
  • CSM, CSP, CSC, or ACP Certification.
  • Entrepreneurial spirit who relishes new challenges and is comfortable plotting a course through ambiguity.
  • Excellent collaborator and communicator in all forms.
  • Team player willing to jump in and solve complicated problems.
  • Detail oriented yet able to see and guide your teams towards the “big picture”.
  • Naturally comfortable interacting collaboratively with colleagues at all levels.
  • Data driven decision maker.
  • Proven leader.

Preferred skills

  • Business design and operations.
  • Training design and delivery.
  • Coordination with, and management of, offshore or remote development teams.
  • Experience with other Agile approaches and concepts such as Lean, XP, and continuous delivery.



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Requests for reasonable accommodation will be considered on a case-by-case basis.

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Job Segment: Operations Manager, SAP, ERP, Cloud, Operations, Technology

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Confirmed 12 hours ago. Posted 30+ days ago.

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