Job Description Summary
Oversee evergreen program management for digital program content accuracy and approval, ensuring all changes are implemented and orchestrated in alignment with approved processes and archived for appropriate discoverability.
Job Description
#LI-Hybrid
Location: Mexico City
This role is based in Mexico City, Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Key Responsibilities
- Execution: Execute content standards administration for in-market content experiences that ensure compliance, quality, and transparency under leadership of US Web Channel Governance Lead
- Content Change Administration: Oversee Privacy, Digital Trust, and Cost Transparency publishing cycles, change impact analysis, stakeholder alignment, publishing, and archiving assets in accordance with defined processes
- Optimization: Provide inputs to optimize ways of working, partnering closely with the Documentation Specialist and Business Analyst to ensure clarity and business continuity
- Subject Matter Expert: Act as SME to Process Effectiveness & Compliance and MarTech Content Enablement teams, crafting user stories to optimize channel-specific automation
- Project Manager: Manage special projects, task forces, and initiatives aligned to the Web/Digital Trust or other related roadmap, driving efficient decision making, execution, and trust across stakeholders
Education
- Bachelor´s degree
- Advanced English proficiency
Experience
- Experience using standard project-planning and data analysis tools, including Excel, PowerBI, MS Project, Visio, Miro, and/or relevant equivalents
Skills & Qualifications
- Project Management and Scrum Certifications idea
- Mastery of MAP/FUSE and channel-related run state processes
- Experience using standard project-planning and data analysis tools, including Excel, PowerBI, MS Project, Visio, Miro, and/or relevant equivalents
- Entrepreneurial, curious, detail oriented, organized
- EST working hours; English language fluency
- Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage
Commitment to Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Skills Desired
Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model
Read Full Description