Tyro

Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.

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About the role

We’re looking for an experienced Business Analyst to join our high-performing Digital team. In this role, you’ll work closely with Product Owners and agile delivery teams to bring meaningful digital experiences to life. You’ll be responsible for uncovering business needs, analysing requirements, and translating these into clear, actionable deliverables that guide development and design.

You’ll play a pivotal role in shaping the future of our digital banking platforms, contributing to high-impact initiatives that support small and medium businesses across Australia.

What you’ll do

• Collaborate directly with Product Owners and delivery teams to define business goals and product outcomes
• Lead the collection, analysis, and documentation of business and functional requirements
• Facilitate workshops with key stakeholders across the business
• Build and maintain strong stakeholder relationships to ensure alignment and clarity
• Translate requirements into user stories, functional specifications, user journey maps, and diagrams
• Align analysis efforts to agile delivery roadmaps and project priorities
• Support continuous improvement by identifying opportunities in processes, systems, and user experience

What we’re looking for

• Proven experience as a Business Analyst, ideally within large-scale digital or banking programs
• Previous experience working within major Australian banks is essential
• Strong track record delivering digital solutions in fast-paced, agile environments
• Demonstrated ability to work autonomously while managing multiple priorities
• Excellent communication skills, with the ability to clearly articulate complex ideas to technical and non-technical stakeholders
• Strong documentation, facilitation, and stakeholder engagement skills

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll also receive:

• A mix of in-office and remote working
• Learning and career development opportunities
• 16 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

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