RMIT University

Overview:

RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam?

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers

Your role

Working as part of the Global Student System Support Team, the Business Analyst will work closely with business and technical stakeholders in defining scope and requirements, identifying business processes and helping design functional aspects of solutions in alignment with business needs. Taking on a proactive role in helping shape a project from inception through to completion, the Business Analyst will work closely with architects, developers and testers in ensuring that the delivered solution meets business needs.

The Business Analyst will become an expert in the business domain in which they operate and will provide consultative advice to stakeholders as required.

Reports to: Project Manager, ITS Project

Key Accountabilities

• Identify and manage stakeholders, understand stakeholder interests and ensure that impacted stakeholders have a common understanding of new features or changes introduced by the solution.
• Define scope and high-level requirements for input into inception phase activities, e.g. business case development.
• Engage with stakeholders to understand user context, support follow-up IT enquiries.
• Guide business functions in RMIT VN to follow RMIT IT policy/strategies.
• Gather, analyse and document detailed functional and non-functional requirements, ensuring that these are well understood by all impacted stakeholders and project team members.
• Gather, analyse and document functional specifications, comprising of use cases, user interface designs and data attributes, where required.
• Gather, analyse and document features, epics and user stories
• Define, analyse and document current and future state business processes using standards such as BPMN, identifying opportunities for process efficiency/improvements and incorporating these into the functional design of the solution to help achieve business goals.
• Perform requirements traceability of business analysis artefacts, ensuring that this is maintained throughout the project lifecycle.
• Facilitate workshops with business and technical stakeholders and perform walkthroughs with project team members.
• Support architecture, development and testing teams in requirements clarification throughout the project lifecycle and project team in project tasks and deliverables that relate to business analysis, e.g. analysis estimates, release planning or iteration planning.
• Keep up to date with BA developments and industry trends and actively shares knowledge with other BAs

Key Selection Criteria

• Minimum 3 years’ experience working as business analyst in software project delivery, involving across project lifecycle.
• Previous experience in the higher education sector, including an understanding of the student lifecycle is a big plus.
• Good mix of business analysis and technical analysis skills.
• Demonstrated experience in stakeholder relationship management, requirements gathering and analysis, business.
• Process development and use case development.
• Consultative and open minded, with highly effective communication, interpersonal skills and attention to detail.
• Excellent analytical, problem solving, critical thinking and workshop facilitating skills.
• Experience in both waterfall and agile methodologies.
• Demonstrated ability to take on accountability for complex pieces of work and work autonomously.
• Flexible, able to adapt to change quickly and work with some ambiguity, yet still delivering quality outcomes.
• Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability.

Additional Information

• Contract duration: 06 months
• Highly competitive gross salary
• Annual leave: 1 day per working month
• Accident Insurance 24/7
• Free use of onsite sports and fitness facilities
• Library on campus and online - access to the RMIT Australia online library

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.5 (or equivalent Linguaskill 170).

To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.

To Apply

Please submit your CV, cover letter, qualifications, ID, and address your suitability for this position by clicking on the ‘Apply’ button.

Important Notice

• Please ensure your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
• For any questions or support, feel free to reach out to our Talent Acquisition team at employment@rmit.edu.vn

#RMITVietnam

Applications Close:

13 thg 7 2025 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us